NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
WiFi problems w/ R7000
I've had this WiFi for awhile without issues runing multiple items through it. Recently I attempted to attach an Amazon firestick to our Smart TV because it predates Amazon Prime. The onscreen menue recognized our router & once selected prompted for password. After puting in the passwword and selecting it it faild for some reason & upon a second attempt I couldn't even find the router on the onscreen menue. Looking at the router I see the internet light is blinking red.
If I disconnect ethernet cable & plug direcgtly into the Mac I get internet so the modem is working.
What happened & what can I do?
Thank you everyone for all your suggestions. I had to buy a new router & am no longer trying to fix this one.
15 Replies
What wireless modes are you using on the main host router?
Does the firestick support 5Ghz or just 2.4Ghz?
Try setting WPA2 and AES only on the main host router and manual channel 1 6 or 11 for 2.4Ghz.
I'd also try turning of Smart Connect, and set the SSIDs of the two bands differently.
Thanks for rresponding but I don't understand.
The router is 2.4 but the fire stick doesn't say one way or the other. I can't make any adjustment to security on the router because it's not communitating with the modem & there isn't any way to make an adjustment to the unit itself.
You might as a suggestion, have someone from here in the forums or maybe a forum moderator use teamviewer and work with you and have them check your wireless settings on your router. IT's safe to use and is secure way of allowing someone trusted to help you have a look at your router.
Hi peach495,
Do you still have internet connection from the router? Since you mentioned that the Internet light is red.
No. I believe it should be white if functioning properly. It's red while it's setting up when first turned on then white when fully operating.
I'd be open to that except I can't be on the computer if the ehternet cable is pluged into the router. I'm recieving the internet via the router. Since it failed I have to plug the ethernet cable directly into the Mac.
