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Re: 5kn6065ha071f no connection to internet

FF9214
Aspirant
Aspirant
‎2021-08-11 08:55 AM
‎2021-08-11 08:55 AM

5kn6065ha071f no connection to internet

My nighthawk xr500 is not recognizing internet from modem. I installed old router with out issue. This nighthawk is less than a year old is there anything I can do?
Model: XR500|Nighthawk Pro Gaming Router
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plemans
Guru Guru
Guru
‎2021-08-11 10:17 AM
‎2021-08-11 10:17 AM

Re: 5kn6065ha071f no connection to internet

What modem is it? 

 

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FF9214
Aspirant
Aspirant
‎2021-08-11 11:17 AM
‎2021-08-11 11:17 AM

Re: 5kn6065ha071f no connection to internet

Spectrum ARRIS. Haven’t had any trouble till I came home from work this am
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plemans
Guru Guru
Guru
‎2021-08-11 11:22 AM
‎2021-08-11 11:22 AM

Re: 5kn6065ha071f no connection to internet

Arris make a ton of modem and modem/router combo devices. What one do you have?
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