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Re: Ax40 Firmware
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2020-08-10
01:05 PM
2020-08-10
01:05 PM
Ax40 Firmware
Dear Netgear,
Fix your firmware. Now.
Do not release firmware that doesn't work properly
It will save you a lot of tech support calls that last 2hrs+
I won't feel like I purchased the worst router on the market and we can all live happily ever after.
Oh, and rolling back a version as the suggested fix and/or rebooting and factory resetting the router everyday is not a solution.
My R6300 from 5+yrs ago performs better than this.
Last netgear product I will ever purchase.
Fix your firmware. Now.
Do not release firmware that doesn't work properly
It will save you a lot of tech support calls that last 2hrs+
I won't feel like I purchased the worst router on the market and we can all live happily ever after.
Oh, and rolling back a version as the suggested fix and/or rebooting and factory resetting the router everyday is not a solution.
My R6300 from 5+yrs ago performs better than this.
Last netgear product I will ever purchase.
Message 1 of 3
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2020-08-14
01:17 PM
2020-08-14
01:17 PM
Re: Ax40 Firmware
Hello Ben00net,
Our product teams are working on releasing a new firmware version to address reported issues.
Christian
Message 2 of 3
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2020-08-16
03:08 AM
2020-08-16
03:08 AM
Re: Ax40 Firmware
Thanks for the response Christian.
What's the projected timeframe for release? Right now this router is verging on unusable and I purchased it to have better WiFi not worse. Right now you have a product that is not delivering on quoted performance stats and that is an issue.
What's the projected timeframe for release? Right now this router is verging on unusable and I purchased it to have better WiFi not worse. Right now you have a product that is not delivering on quoted performance stats and that is an issue.
Message 3 of 3
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