New - RAX120 / RAX120v2 Firmware Version 1.2.8.40 Released

[ekso]

On the router admin page it offered a "new official firmware", V1.2.9.52. But on the router's product web page:

https://www.netgear.com/support/product/rax120#download

The latest firmware available to download is still V1.2.8.40. 

What gives? Has the page not been updated? Or is this "official" firmware bogus/intercepted?

[michaelkenward]

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@ekso wrote:

On the router admin page it offered a "new official firmware", V1.2.9.52.

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Which page is that? If you mean the browser graphical user interface (GUI), there are any number of "admin" pages. Do you mean the Router Update section in Advanced > Administration?

Netgear has several channels for firmware updates. The product support page is usually the most up to date. But there is also the FTP server which will feed you updates if you try the Router Update route.

Then there is the Nighthawk App, which is increasingly Netgear's preferred way of doing anything.

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Has the page not been updated?

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That would not be the first time that that has happened.

[ekso]

The Advanced/Administration/Firmware Update on 192.168.1.1:

While the product page lists an older version only:

[FURRYe38]

NG seems to be pushing via AU this week and should be posting it to the download page soon. 

[michaelkenward]

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@FURRYe38 wrote:

NG seems to be pushing via AU this week and should be posting it to the download page soon. 

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I assume that "AU" means automatic update, one of those abbreviations known only to propeller heads who can't speak human.

If so, that is probably the most cockeyed and dangerous way of going about an update.

The older pattern of making new firmware available on device support pages gave early adopters an opportunity to kick the tyres on a new version before it was unleashed on the great unwashed. This has prevented some worrying releases from escaping into the wild.

Now the first sign of any damage will be when some poor soul wakes up and finds that, thanks to an overnight update, their router is bust.

The wisest thing to do now is to check to see if auto update is enabled and to turn it off.

Then, wait a few days for user reports here of any issues.

[FURRYe38]

It's how NG runs it. There ball game. If you think that's not good, then contact NG about that. I think users have an option of disabling AU on there routers. NG finally gave that to Orbi users last year after years of user complaints about it.

When the FW gets posted to the download page, then users can manually update. 

[totalwex]

Was about to return this router rax120 after having it for 3 days because was dropping internet connection 6 times in one day. It was very irritating while watching movie with firestick. I downloaded latest firmware and so far no drops. Hopefully this is the answer.

[michaelkenward]

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@totalwex wrote:

Was about to return this router rax120 after having it for 3 days because was dropping internet connection 6 times in one day. It was very irritating while watching movie with firestick.

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If it persists, you might like to post a fresh conversation to try to sort out your problems. New firmware may not fix it.