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Re: Nighthawk AX4 AX3000 Firmware upgrade failed

Jmursyd
Aspirant

Nighthawk AX4 AX3000 Firmware upgrade failed

Hi,

 

Over the weekend the automatic firmware upgrade for my AX3000 failed for some reason, now the router will not respond with  just a flashing red led.

I have followed the KB - https://kb.netgear.com/000064624/How-do-I-upload-firmware-to-my-NETGEAR-router-using-TFTP-on-Apple-m...

 it looks like the firmware has been transferred to the router but does not seem to 'activate' into flash memory and after a reboot the router is back to a flashing red led.

 

Any ideas?

 

John

Message 1 of 4

Re: Nighthawk AX4 AX3000 Firmware upgrade failed


@Jmursyd wrote:

 

 

Over the weekend the automatic firmware upgrade for my AX3000 failed for some reason, now the router will not respond with  just a flashing red led.

Which device? AX3000 is not a unique Netgear model number. Many devices come with the AC/AX tag, but it is essentially a label that Netgear, and others, attach to hardware to describe wifi speeds.

 

Look at the label on the device for the Model Number. And, if there is one, include the "V" bit to show the hardware version. If there is no V number, then you have V1.

 


I have followed the KB - https://kb.netgear.com/000064624/How-do-I-upload-firmware-to-my-NETGEAR-router-using-TFTP-on-Apple-m...

 it looks like the firmware has been transferred to the router but does not seem to 'activate' into flash memory and after a reboot the router is back to a flashing red led.

 

 


 

TFTP isn't the easiest things to get right. Did you find the videos that try to guide you through it? Here's one. Different device but same approach.

 

 

 

You could also try this:

 

Search - NETGEAR Communities – nmrpflash

 


Disclaimer: Just another user with time on their hands.

Message 2 of 4
Jmursyd
Aspirant

Re: Nighthawk AX4 AX3000 Firmware upgrade failed

Thanks for the tips I'll try these today.

 

Model:RAX365 - 4 stream WiFi6 Router

Message 3 of 4
Jmursyd
Aspirant

Re: Nighthawk AX4 AX3000 Firmware upgrade failed

The nrmpflash  also did not work as it times out so I'm thinking I may have a hardware issue. I will go back to where I purchased the router and see if they will replace it.

 

Thanks for your help

John

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