My Nighthawk AX6 AX4300 6-Stream WiFi Router (Model RAX45 : Firmware V1.0.2.66_2.0.42) won't connect to my ISP. I don't get a dynamic IP address and I can't get DNS address. If I plug my old Netgear R6300 in, it easily grabs those numbers (IP and DNS) addresses in seconds. Why can't my new Nighthawk router do the same?
The only was I can get this router to work is to use the old R6300 to connect to my ISP and get the IP, gateway, and DNS numbers. I then can manually input those numbers into the Nighthawk as static numbers. I just don't understand how my older router can get the dynamic numbers from my ISP, but the newer router cannot. Is my new Nighthawk router faulty??
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
