× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
× Introducing the new Orbi 770 Series Mesh System. To learn more click here.
Orbi WiFi 7 RBE973
Reply

Re: Notebook doesn't see my network on an RAX20

RSHermann
Tutor

Notebook doesn't see my network on an RAX20

I have a notebook with Windows 10. I have had to reset the notebook due to a bit locker issue but after the reset, this notebook now does not see the home network... at all. I have tried entering it manually to no avail.

 

It has been suggested to toggle the network channels on the router in case the notebook doesn't recognize the current channel but cannot find out how to do this on this router if there is an option.

 

Suggestions?

 

 

Message 1 of 5

Accepted Solutions
RSHermann
Tutor

Re: Notebook doesn't see my network on an RAX20

Hello!

Solved when Windows ran a number of updates!!!

 

Thanks all!!

 

View solution in original post

Message 4 of 5

All Replies
RSHermann
Tutor

Re: Notebook doesn't see my network on an RAX20

Addendum; The notebook sees all the neighborhood networks. The notebook has connected successfully to the home network for the past couple of years with no issues prior to the Bit Locker issue.

Message 2 of 5

Re: Notebook doesn't see my network on an RAX20


@RSHermann wrote:

Addendum; The notebook sees all the neighborhood networks. The notebook has connected successfully to the home network for the past couple of years with no issues prior to the Bit Locker issue.


I'm a bit lost. (Easily done.) Do you still have the issue described in your first message?

 

How do you connect the laptop? Wired or wifi?

 

What do you see in the way of messages when you try to get on to the network?

 


 

 this notebook now does not see the home network


Have tried throwing the Windows Network Troubleshooter at it?

 

Windows likes to protect us from new networks that might be evil. In reality, it sometimes blocks safe networks.

 

One thought is that you could tell Windows that you are on a "private network".

  • Network and Internet settings
  • Network Status
  • Change Connection Properties
  • Network Profile
  • Private

I'm told that this is rubbish advice. But it has worked for me and others in the same boat.

Message 3 of 5
RSHermann
Tutor

Re: Notebook doesn't see my network on an RAX20

Hello!

Solved when Windows ran a number of updates!!!

 

Thanks all!!

 

Message 4 of 5

Re: Notebook doesn't see my network on an RAX20


@RSHermann wrote:

Hello!

Solved when Windows ran a number of updates!!!

 


That's good. Another router found not guilty.

Message 5 of 5
Top Contributors
Discussion stats
  • 4 replies
  • 1103 views
  • 1 kudo
  • 2 in conversation
Announcements

Orbi 770 Series