× Our systems will undergo a planned maintenance on Sunday, May 19, 2024, between 12:00 AM and 02:00 AM Pacific Time. During the maintenance window, you will not be able to log in to your MyNETGEAR account (including apps), renew a subscription, or register a product. However, you will still be able to use guest checkout to purchase a new product or subscription service. Updates will be posted to Status.NETGEAR.com. We apologize for any inconvenience this may cause.
× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Orbi WiFi 7 RBE973
Reply

Re: RAX120 Wi-Fi speed vs hardwired

HootieSC
Follower

RAX120 Wi-Fi speed vs hardwired

Randomly, now a few times a week, all the wifi connected devices will come to a halt while hardwired see no disruption in service at all.  My only option is to reboot the router and after about 4 minutes everything comes back up full speed.

A few weeks ago this happen and I lost all my router config and had to start from scratch, as if the router did it's own factory reboot.

 

What's causing this? is this a shared experience?

 

Router Firmware Version V1.0.1.118

 

 

Model: RAX120|Nighthawk AX12 12-Stream WiFi Router
Message 1 of 2

Re: RAX120 Wi-Fi speed vs hardwired

Your subject says "Wi-Fi speed vs hardwired". I assume that thi is not really the issue, but "dead wifi".

 


@HootieSC wrote:

My only option is to reboot the router and after about 4 minutes everything comes back up full speed.

 


The only trick you have found, but what about checking to see what is really happening?

 

What do the LEDs on the thing show when this happens? WiFi ones still look OK?

 

Any prompts when you try to connect to the WiFi?

 

Any messages in the router's logs?

 


@HootieSC wrote:

 

is this a shared experience?

 


If so, it should show up in a search of this bit of the community.

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 519 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7