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RAX200 Latency issue for all devices if one device uses Wi-Fi Calls

Jimmy_W
Guide

RAX200 Latency issue for all devices if one device uses Wi-Fi Calls

Hi

 

I have the following setup.

Devices are connected to different bands.

Some devices on 2.4ghz, Some on 5Ghz and one device on 5Ghz with Wi-Fi 6 active.

 

Now when a mobile phone that is connected on the 5Ghz Standard band receives a call and have the Wi-Fi calls activated on the phone, then latency issue happens across all bands, huge spikes in latency for example on the device that sits on it's own 5Ghz band Wi-Fi 6, latency goes from 45ms to 200ms-800ms up and down until the call is completed.

 

Tested on iPhone 13 Pro, OnePlus 8 Pro, this issue happens as soon as the phone have Wi-Fi calls activated, turning that function of, no more latency issues. It's clearly something wrong how the RAX200 handles this data on the network.

Model: RAX200|Nighthawk Tri-band AX12 12-Stream Wi-Fi 6 Router
Message 1 of 4
microchip8
Master

Re: RAX200 Latency issue for all devices if one device uses Wi-Fi Calls

Do you have Smart Connect enabled?

 

What firmware version is on the device (not "the latest", a number)

 

Do you have QoS enabled?

 

What is the modem in front of the device?

Message 2 of 4
Jimmy_W
Guide

Re: RAX200 Latency issue for all devices if one device uses Wi-Fi Calls

@microchip8 
No Smart Connect enabled.

No QoS enabled.

Firmware version:  v1.0.5.132

Message 3 of 4
Jimmy_W
Guide

Re: RAX200 Latency issue for all devices if one device uses Wi-Fi Calls

Bump
Message 4 of 4
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