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Re: Rax40 router locks up

Louis551
Aspirant

Rax40 router locks up

Hi all my router locks up once a week or more have the newest firmware V1.0.3.80_1.0.1 have to unplug and wait 1 minute. Of course you have to pay netgear to talk txt them. 🤬 any ideas? Louis
Model: RAX40|Nighthawk AX4 4-Stream WiFi Router
Message 1 of 10
MeesKees
Tutor

Re: Rax40 router locks up

I had the same problem after updating the firmware to V1.0.3.80_1.0.1 . I switched auto update off en went back to firmware V1.0.3.64_1.0.1
This solved the problem for me...
Message 2 of 10
Louis551
Aspirant

Re: Rax40 router locks up

Thanks I’ll try that. Louis
Model: RAX40|Nighthawk AX4 4-Stream WiFi Router
Message 3 of 10
sbonenfant
Aspirant

Re: Rax40 router locks up

I have the exact same issue with Firmware Version V1.0.3.80_1.0.1

 

This is very frustrating when you have all the entire family relying on internet access with remote work and school. 

 

 

Message 4 of 10
HarishB
Aspirant

Re: Rax40 router locks up

I have the same issue. Got the device replaced 3 times but no respite. It freezes every day!!
Model: RAX40|Nighthawk AX4 4-Stream WiFi Router
Message 5 of 10
itsmehuey
Luminary

Re: Rax40 router locks up

Netgear don’t care and they should recall their rax routers until they can fix the damn issues with their firmware. They released an incomplete and buggy product.
Message 6 of 10
MeesKees
Tutor

Re: Rax40 router locks up

I had the same problem with firmware to V1.0.3.80_1.0.1 .

Switched auto update off en go back / install the firmware V1.0.3.64_1.0.1
I have nog problems anymory, so this solved the problem for me...

 

Message 7 of 10
MeesKees
Tutor

Re: Rax40 router locks up

I had the same problem with firmware to V1.0.3.80_1.0.1 .

 

Switch auto update off and go back/install firmware V1.0.3.64_1.0.1
I have no problems anymore, so this solved the problem for me...

Message 8 of 10
itsmehuey
Luminary

Re: Rax40 router locks up

yeah shouldn't be considered as a fix though. a fix would be to actually correct the issues with the firmware.

Message 9 of 10
itsmehuey
Luminary

Re: Rax40 router locks up

OK folks we may be getting somewhere. I just got off the phone with a L2 support rep as my case was esclated by Christian_R. I was provided with an updated beta firmware (RAX40-V1.0.3.83_1.0.6) which I'll be testing over the next day or so. All seems OK at the moment but it's still too far to tell. I currently have AX disabled, but I will be enabling it soon to see if it works on this firmware version. 

 

Also, I no longer have issues with my TP-Link KASA KP303 smart power strips crashing my router whenever it tries to establish a connection.

 

Fingers crossed this beta will be good to go to be released as an official build.

Message 10 of 10
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