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Re: iPhone connects to Netgear AX router, no internet access.
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iPhone connects to Netgear AX router, no internet access.
I have a Nighthawk RAX70 router with the latest firmware (V1.0.2.88). I am also using a RAX40 in AP Modewired to the RAX70 via an ethernet cable. I am using a single SSID for both 5GHz bands and the 2.4GHz band.
All of my device connect as expected except a couple of iPhones. One is an iPhone 6. The other is an iPhone 11. They both have the latest IOS updates. I use the iPhone 11 in a number of different locations. It works correctly everywhere except the location I recently installed the RAX70. The phones connect to the router; however, they have no internet connection. I have tried turning off the AX functionality. this also does not help.
I have tried all the suggestions of rebooting, updating IOS, turning off and then on WiFi / Airplane mode. I have tried resetting the network settings. VPN is off.
Nothing is working.
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Re: iPhone connects to Netgear AX router, no internet access.
Hello EricClarke,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian
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