I'm considering the pro support extended warranty for my RAX120, being fairly tech savvy the additional cost of the telephone support option is unappealing, making the additional years hardware warranty at a cheaper rate my preferred option.
What I can't get my head around is how the conversation will work if in 2 years time I'm having strange hardware issues but I have no phone support coverage, because as we all know a technical conversation is usually of any potential RMA situation.
Any feedback/insight/personal experiences welcome...
What I can't get my head around is how the conversation will work if in 2 years time I'm having strange hardware issues but I have no phone support coverage, because as we all know a technical conversation is usually of any potential RMA situation.
Hardware warranties depend on where you are.Some countries have more consumer friendly laws than the USA. But officially they run for a year. So after two years, you will need something else.
Does paid for support via Gearhead cover extended hardware support?
