I got the rax38 from sams club and every since setting it up been having issues
sometimes the wifi networks won’t appear and i have to reset the power to it
and whenever i plug in a ethernet in it shuts off the wifi and I login to the admin it shows wifi active and I have to reset it It has the newest firmware Never had issue with my old netgear and I can’t return this
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
