RS700 suddenly dead/brick

[nylost]

Same problem here. My router can not boot, as soon as I press the power button the lights start flashing, cevery second or so the same thing happens again, I can not do factory reset, I can not connect cable, I can not add a pendrive, I need assistance now.Router with flashing lights

[nylost]

Just today I found that there is no wifi. So checked this device, LEDs are in red. I tried Tried to restart/reset device, I tried to connect the router and computer via cable, but didnt boot.

Any idea how to fix it? the router is practically new, only 4 months of use for 2 computers, two televisions and 4 cell phones.

[FURRYe38]

Does a 30-30-30 reset help to recover the RS back to a setup condtion? 

@BH-C 

[nylost]

I also tried it, and it didn't work

[FURRYe38]

I recommend you make contact with NG support then:

https://my.netgear.com/support/contact.aspx
https://www.netgear.com/support/contact.aspx
Then clicking on "Get answers about NETGEAR products before I buy" then clicking on "Networking for Home" then "Chat with us".

[BH-C]

Hi @nylost, can you record a video on the router? starting from pushing the power button to turn it on.

Let me look at the video first. Then I may ask our support team to reach out to you for replacement. Thanks.

[nylost]

Thank you very much. Here I show the problem. https://youtu.be/nQq1lp1fBUA would be great if you could give me a replacement, I made the investment thinking in years of use and still not reached 90 days I think.

[BH-C]

Thanks @nylost. I watched your video and that does not look right.

Please reply to my Private Message and I will ask our team to reach out to you. Thanks.