I am using the Orbi app to access our RBR50 remotely to find the external IP address so I can access our cameras but the IP address reported by the app is incorrect. I tried remotely rebooting the Orbi but this didn't work. I can't physically access the Orbi, can anyone suggest what to do?
On the Orbi 'app', the IP address assigned to the Orbi router WAN port is found under Settings on the tab labeled Internet Port on the line "External IP Address".
In what way is what the Orbi is showing "incorrect"? (Is it showing a Private IP address rather than a Public IP address?)
Is it showing a Public IP address that is different than you expect?
Most residential network accounts are assigned a dynamic IP address, which allows the Internet Service Provider to change the IP assigned to individual customers from time to time. Commercial accounts often pay a fee to have a Static IP assignment so that customers can reach them easily. This has led to the development of Dynamic DNS services which offer a mechanism for the customer router to keep the DDNS provider informed when changes occur.
The external ip address is reported to be: 192.168.0.133. Addresses beginning 192.168 are usually internal addresses for devices connected to the home WiFi. I have used Dynu dynamic DNS service before but not at the current location. To use this service,a script/ operates automatically when a system is rebooted and the external address is reported back to Dynu. Cameras can use a Dynu link reference to access the external IP address. I have a mixture of cameras. The Ring doorbell and spotlight cams are working but I cannot access my Amcrest PTZ cams.
I have Ring doorbell and spotlight cameras but also have Amcrest PRZ cameras and I cannot access these to operate them. I also have a Neo camera which is not PTZ which I need to access.
@Thompa3642 wrote: I have Ring doorbell and spotlight cameras but also have Amcrest PRZ cameras and I cannot access these to operate them. I also have a Neo camera which is not PTZ which I need to access.
Most of these IoT widgets come with an app and a cloud link that means that users can forget about IP addresses and the technical details accessing their networks.
I agree. Every brand of camera I have purchased comes with a smartphone 'app' so that it can be viewed from anywhere. No need to do anything on the home network.
