Orbi WiFi 7 RBE973
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Re: How do I disable these new device notifications?

pgam
Aspirant

How do I disable these new device notifications?

Just yesterday, I started receiving notifications from the Orbi app when a new device connects to my network. How do I disable these notifications?

 

IMG_1537.jpeg

Message 1 of 16
CrimpOn
Guru

Re: How do I disable these new device notifications?

Does this Orbi have Armor or Smart Parental Controls (SPC) enabled?

 

Message 2 of 16
pgam
Aspirant

Re: How do I disable these new device notifications?

Nope, unless what you see below for SPC indicates it's enabled? I didn't do that, so if it is, how do I disable?

security.jpgIMG_1538.png

Message 3 of 16
FURRYe38
Guru

Re: How do I disable these new device notifications?

Try disabling notifications for the Orbi app under the phone notifications for installed applications. 

Message 4 of 16
pgam
Aspirant

Re: How do I disable these new device notifications?

Well, I don't want to disable all notifications. I can't believe there's no option to disable this specific notification type.

Message 5 of 16
FURRYe38
Guru

Re: How do I disable these new device notifications?

It's all or nothing. Seems to be something fairly new as I do remember seeing this as well and users have asked about this feature. 

 

Message 6 of 16
CrimpOn
Guru

Re: How do I disable these new device notifications?

It might be helpful to know

  • which specific model of Orbi system this is
  • which firmware version is running on it
  • on the Orbi web management interface, does the Attached Devices screen show that Access Control is enabled or disabled (just above the list of satellites)

Thanks

 

Message 7 of 16
pgam
Aspirant

Re: How do I disable these new device notifications?

pgam_0-1733348005241.png

pgam_1-1733348043076.png

pgam_2-1733348089609.png

 

 

Nothing blocked. Do I simply need to turn off Access Control?

Message 8 of 16
CrimpOn
Guru

Re: How do I disable these new device notifications?

If Access Control is not enabled, then my guess is that those notifications will cease.

 

p.s. I have a concern that Smart Parental Controls (SPC) may be enabled (perhaps unintentionally during the original setup).  On my Orbi 'app', when I click on the box for SPC, it does not show "Home".

Message 9 of 16
pgam
Aspirant

Re: How do I disable these new device notifications?

Yeah, SPC requires subscription, so I definitely haven't set it up. My SPC tile looks like this:

IMG_1539.png

 

And when I click on the SPC tile, I see this:

 

IMG_1540.pngIMG_1541.png

 

I'll try disabling Access Control. Thank you.

Message 10 of 16
CrimpOn
Guru

Re: How do I disable these new device notifications?

The reason I asked for the specific Orbi system model number is on my ancient RBR50 Orbi with the current Android Orbi 'app' this is what my Parental Controls brings up:

CrimpOn_0-1733349681841.png

My Orbi is so old that it never made the change from Disney Circle to Netgear SPC.  I do not have a more modern Orbi router which is set up to use the 'app'

 

Message 11 of 16
FURRYe38
Guru

Re: How do I disable these new device notifications?

SPC won't have anything to do with this. I've seen same notifications with Orbi app and don't have SPC enabled on my Orbi system.

Message 12 of 16
pgam
Aspirant

Re: How do I disable these new device notifications?

FYI, disabling Access Control does not resolve the issue.
Message 13 of 16
FURRYe38
Guru

Re: How do I disable these new device notifications?

Something that can't be disabled. 

Message 14 of 16
pgam
Aspirant

Re: How do I disable these new device notifications?

And I'm okay with the notifications now that I understand what's happening. I thought I was going to be receiving notifications each time a device connected to my network, like if I left the house with my phone and came back, I would get a notification. But it appears I'm only getting notifications the first time a device connects to my network (i.e. when a device that has never connected connects). I'm assuming this was a result of me performing a factory reset on the router.

Message 15 of 16
FURRYe38
Guru

Re: How do I disable these new device notifications?

Yes. I'm getting same thing as well, only first time connected devices is giving a notice. 

Message 16 of 16
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