Logging into Orbi IOS App

[jbolster]

I just purchased an Apple iPhone 16 Pro Max.

When attempting to get into Orbi it says my email and password are incorrect.

So I choose to create another password.

Orbi is sending a confirmation email to an old email address that is now defunct.

This was all working fine until I switched over to the new phone.

How do I get it directed to my new Email Address?

[KevinLiT]

Hello @jbolster,

Welcome to the NETGEAR Community!

I understand that you are getting confirmation messages sent to an email address that you are no longer using.

Please follow the steps below to change the email on your account:

Log into my.meural.com using the old email address and password combination.
Select the icon on the right side of the question mark at the top right of the screen. 
Click "Manage Profile".
Select "Login Settings".
Then, select change email.

Best,

Kevin

Community Team