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Orbi RBR50 v2 iPhone App issue
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2023-01-21
02:33 PM
2023-01-21
02:33 PM
Orbi RBR50 v2 iPhone App issue
See attached pic. Why does my Orbi RBR50v2 App on my iPhone show 0 of 1 Satellites Online but in the Network Map it shows the Satellite connected. Yes I have latest firmware and version updates for the Orbi App v2.4.7.24 and 2.22.0.247 and on 16.2 on my iPhone 12.
When I login via the web browser on my laptop it shows one satellite connected??
When I login via the web browser on my laptop it shows one satellite connected??
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2023-01-21
02:41 PM
2023-01-21
02:41 PM
Re: Orbi RBR50 v2 iPhone App issue
The pictures did not make it. There have been other posts recently on the same issue:
https://community.netgear.com/t5/Orbi-App/Orbi-Satellites-not-detected-on-Orbi-app/m-p/2289037#M6862
The Orbi app has been plagued with "issues" since it was introduced. This appears to be yet another one.
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2023-02-07
05:15 PM
2023-02-07
05:15 PM
Re: Orbi RBR50 v2 iPhone App issue
Hello Chill25769,
Welcome to the NETGEAR Community!
Please update your app to version 2.23.0.2673 on Android or 2.23.0.67 on iOS then navigate to the network map.
Please let us know if you need further assistance!!
Best,
Kevin
Community Team
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