Orbi Wrong Device List

[xenon77]

Hi Community,

i have a real issue with device list in my Orbi Router RBR40

there is a swap between mac address and IP address in device list 

it is creating a lot of issues to identify devices , activate access list or desactivate device for Orbi iOS app

i just reset the Orbi to default factory settings configre it for hours and still have the exact same issue 

Can someone advise how to fix that ?

thanks in advance

[FURRYe38]

Orbi App Forum:
Please post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Good Luck.

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@xenon77 wrote:

Hi Community,

i have a real issue with device list in my Orbi Router RBR40

there is a swap between mac address and IP address in device list 

it is creating a lot of issues to identify devices , activate access list or desactivate device for Orbi iOS app

i just reset the Orbi to default factory settings configre it for hours and still have the exact same issue 

Can someone advise how to fix that ?

thanks in advance

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[Zaratounga]

Same issue here, not only related to the app as it shows the same behaviour in the web interface too. It's a very bad bug : impossible to use the device list to assign fixed IPs for example.