Orbi ioss app

[pherbst]

I am attempting to use the orbi app on my iphone. It didn't accept the password I used so I changed it. Got a message that the password was successfully changed. Tried to log in with new password - system says password invalid. Have changed password twice and still get invalid. How do I update password so I can access Orbi through my router?

pherbst

[FURRYe38]

Please post about this in the Orbi app forum:

https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app

Good Luck. 

[Blanca_O]

Hi @pherbst

Welcome to NETGEAR Community! 

Please do the following: 

1. Go to settings of the phone.
2. Go to APPS.
3. Select Orbi APP.
4. Select Clear cache and clear data.
5. Uninstall the APP.
6. Reinstall the APP then try if it works.

Regards, 
Blanca 
Community Team