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Re: Two steps verification - Code sent to old email

Two steps verification - Code sent to old email

Hi,

 

I installed the Orbi App on my tablet and the verification code was sent to my old email address.

I was able to get the code because I still have access to the old email but I'm just moving away to the new one.

The email address is up to date in my account info.
Can someone please help me?
Thank you in advance.


Best regards,

Luiz Almeida

Message 1 of 4
Supacooljenn
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Re: Two steps verification - Code sent to old email

I've been having the same issue FOR A YEAR and have gotten no help.
I'm about to just go buy a new router.
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 2 of 4

Re: Two steps verification - Code sent to old email

Hi,

 

I just solved me issue and I would like to help you.

Have you ever try to expose your problem to some moderator?

@FURRYe38helped me a lot and I think he/she can help you too.

Be patient...Rome wasn't built in a day.

Wish you luck.

Best Regards,

 

Luiz Almeida

Message 3 of 4
afguy74
Aspirant

Re: Two steps verification - Code sent to old email

Hey Luiz, 

 

I have the same issue here.  Just created a post as well. 

 

Manuel

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 4 of 4
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