Orbi WiFi 7 RBE973
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Unable to add new trusted device to 2FA on ORBI860

rockymtndew
Tutor

Unable to add new trusted device to 2FA on ORBI860

Tried online instructions, but when new device signs in another screen flashes for less than a second, then a Login Denied screen appears.  A push notification is never sent to my primary device.  No notification of the attempted login is sent at all.  The only way to log my new device in is to disable 2FA.  Then even if I reinitialize 2FA from within my new device, the old primary device is the only device listed.  I am not able to add a new device, delete the existing device, or receive 2FA notifications.  Yes Notifications are enabled.  

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rockymtndew
Tutor

Re: Unable to add new trusted device to 2FA on ORBI860

Also, disabling 2FA does NOT eliminate trusted the device.  It remains as the ONLY trusted device.  Since I have replaced the old phone it must be removed from the device list somehow.  But how?

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