My satellites won’t give up their default SSID…

[DalekNull]

Models are SXR/SXS50.

I have recently purchased a 1-satellite set and an add-on satellite. Problems appeared when I tempered with my home Ethernet cables and Orbis’ locations.

First I noticed that add-on satellite B is never connected by any devices despite close proximity. Also B cannot connect to the router without Ethernet backhaul.

To fix that I have messed around and performed some resets and some unsuccessful factory resets(30-30-30).

And then I realized B can indeed connect to the router wirelessly but it only broadcast the default SSID which is “ORBI44”.

Therefore I proceeded messing around and trying to reset my entire setup…

NOW, I have router emits my customized SSID, while the set satellite A emits the default “ORBI96” SSID and satellite B emits its default “ORBI44”. Both SSID unencrypted. They are all within centimeters from each other and connected via cables as a part of my debug setup.

I have given up at the moment, please give me advices on how to setup orbi. I really like the ease of use and signal strength but user friendliness for trouble shooting is definitely lacking.

[plemans]

what firmware is on the router and on the satellites? 

You successfully sync'd them when hardwired? 

You might get better help in the business orbi forum versus the consumer forum. 

[FURRYe38]

https://www.reddit.com/r/orbi/comments/112s58t/my_satellites_wont_give_up_their_default_ssid/

[BruceGuo]

Do you enable "Bandwidth per SSID"?

We found a case to hit this issue. we plan to drop beta firmware for some users to verify a fix

[DalekNull]

No, I didn't. 

After reading your reply, I tried to tick on and off the feature and the problem persisted.

[BruceGuo]

can you go to Base and Satellite's debug page and save debug log and PM me?

1. Log into Orbi Pro by https://<ip address of Orbi Pro>/debug.htm

2. Start capture before connecting your devices.

3. Save the debug logs and send it for review.