Orbi WiFi 7 RBE973
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Guest Network Issues (Slow & Disconnect)

stodium
Follower

Guest Network Issues (Slow & Disconnect)

Firmware Version: V4.6.3.16_2.0.51


Model: RBR860 - Orbi Wifi 6 AX6000

 

Issue:
I'm currently facing two issues...

 

1.) My guest wifi network is super slow. While I do get great speeds on my main network, the speeds on my guest network have been atrocious. Almost unusable. 

 

2.) Since connecting guests, I notice my router drops signal a lot. Causing me to unplug my modem and router and then replug them back in to reboot the connection (have had to do this the past 5 days in a row now). Is their any reasaon this might be happening? Called my ISP and they told me everything looks great on their end with the modem and that it seems to be a router issue. 

 

Are their any steps I can take to mediate these two issues, especially issue #1 (guest wifi speeds)


Side note my ISP plan is for 1000 MBS speed. 

Message 1 of 4
FURRYe38
Guru

Re: Guest Network Issues (Slow & Disconnect)

I would review this:

https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-v...

 

Netgear has set up a community forum specifically for the Orbi AX products. Most of the people who watch that forum are more likely to have experience with Orbi AX (WiFi6 RBK 3,7,8 and 9 Series) products. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax


Please use this link to the main forum product list to review and choose where to make your posts. 
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear


Thank you.

Message 2 of 4
CrimpOn
Guru

Re: Guest Network Issues (Slow & Disconnect)

That URL link appears to be broken.  Is it this:

https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-v... 

 

It will take some time to read the entire thread.  The essence is that Netgear has produced new firmware that may become a candidate for public release, and which appears to solve a number of reported problems.

Message 3 of 4
FURRYe38
Guru

Re: Guest Network Issues (Slow & Disconnect)

Thanks @CrimpOn for correcting the URL. My bad copy and paste. Smiley Embarassed

Message 4 of 4
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