Latest Firmware (V4.6.3.16) Broken My Internal Static Routes To Site To Site Tunnel Device

[kingharrison]

The latest firmware update has broken my static routes to my 

I have the Orbi serving the internet / wifi for my house. For business purposes I have a Fortigate 30E that has one port on the internal network, and a separate one to the WAN. Whenever I request a specific subnet the Orbi used to take those requests and forward them to my Fortigate. It worked like a charm for as long as I have had this Orbi (and my previous Orbi as well.. I would say 3 years)

Then out of nowhere the Orbi auto updates to this latest firmware and it broke. I cannot get it to downgrade to another firmware or anything to happen. How do I get this fixed? I even tried to buy support from the website but it says I am in the wrong country (I am US). Are there beta firmwares to try? I dont even know how to report this to the devs to make sure it gets fixed. 

[FURRYe38]

Has a factory reset and setup from scratch been performed since last FW update? 

Is Armor or Smart Parental controls enabled? 

[kingharrison]

Yes, I have done a factory reset and setup from scratch. 

I do not use armor or parental controls. 

[FURRYe38]

You can down grade the RBR normally, however to downgrade the RBR, follow this:

https://community.netgear.com/t5/Orbi-WiFi-6/RBK750-Series-Firmware-Update-v4-6-3-7/m-p/2130584#M185...

Can you use your Fotigate to block update services for Orbi? 

TCP port 443 (HTTPS): http.fw.updates1.netgear.com
TCP port 21 (FTP): updates1.netgear.com

[kingharrison]

Thanks! Where do I download a lower firmware and how do I stop automatic updates?

[FURRYe38]

https://www.netgear.com/support/

Can you use your Fotigate to block update services for Orbi? 

TCP port 443 (HTTPS): http.fw.updates1.netgear.com
TCP port 21 (FTP): updates1.netgear.com

[FURRYe38]

If you have the 7 series Orbi:

https://community.netgear.com/t5/Orbi-WiFi-6/New-RBR750-RBS750-Firmware-Version-4-6-5-14-Released/m-...

[kingharrison]

Unforetunately I am the RBR850

[FURRYe38]

Ok, hopefully NG will be releasing someting soon for the 8 series. 

[kingharrison]

It has been a few days and nothing released. Is there any beta firmware I could try that you know of?

[FURRYe38]

Unfortunately nothing.