Orbi WiFi 7 RBE973
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Netgear RBKE962 satellite keeps disconnecting intermittently

drdre892001
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Netgear RBKE962 satellite keeps disconnecting intermittently

I have the RBKE962 satellite positioned in my lounge room, which is connected wirelessly to my TV, streaming box and soundbar all in the same room via 5ghz. 

 

The main router is down the hallway. 

 

every now and then I will check my lounge room devices (TV, streaming box, soundbar) on the Orbi app, and they connect back to the main router down the hallway which has a poor 2.4ghz signal. it seems like the satellite disconnects intermittently which forces my lounge devices to revert back to the main router signal.

 

to get my lounge room devices connected back to the satellite, I have to power cycle them (TV, streaming box, soundbar) , then they will reconnect to the satellite straight away. 

 

the satellite is connected via wireless backhaul and the connection says 'GOOD' in the orbi settings. 

The satellite is about 10m away from the main router. Am using the latest firmware V7.2.6.31. 

 

Can anyone suggest any possible solutions so my devices stay connected to the satellite? 

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