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Orbi 850 BTTV Box displays IPC6023
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Orbi 850 BTTV Box displays IPC6023
Everything works fast and stable but for life of me I cannot get the BTTV box to display streamed tv channels just get error IPC6023 all the time. All the apps on the box work fine, Samsung TV works fine!
Any ideas ? Thanks
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Re: Orbi 850 BTTV Box displays IPC6023
Something to contact the Mfr about this box regarding there product.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
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Re: Orbi 850 BTTV Box displays IPC6023
Searched for "BTTV Box error IPC6339" and found a number of discussions. This one mentions IGMP. (This was talking about a Ubiquiti router, but IGMP seems to be the topic.)
https://www.drewblog.com/bt-tv-ubiquiti/
IGMP is mentioned on page 87 of the RBR850 user manual.
https://www.downloads.netgear.com/files/GDC/RBK852/RBK852_UM_EN.pdf
If other apps on the BTTV box work correctly, do they provide access to the same programming?
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Re: Orbi 850 BTTV Box displays IPC6023
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Re: Orbi 850 BTTV Box displays IPC6023
Orbi 850 running V4.61.4.3_2.3.12 firmware
Cable between BT open reach is same that’s been there for 18 months with BT home hub but swapped out for a cat 6e cable still no difference
Don’t understand why a £50 BT router is able to work when an £700 system won’t!
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Re: Orbi 850 BTTV Box displays IPC6023
Id try the new FW:
After it's loaded up on the RBS first then RBR lastly, power OFF the system for 1 minute, including the ISP modem, then back ON with the ISP modem, then RBR and RBS lastly.
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Re: Orbi 850 BTTV Box displays IPC6023
Rebooted optical modem and also BT TV box but still the same. Do I need to connect BT box via the dedicated IoT WiFi band? Thanks
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Re: Orbi 850 BTTV Box displays IPC6023
Something to ask the ISP about since that's there equipment.
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