Orbi Cable Modem Router CBR750 not connecting to internet

[ant5110]

I’ve had the modem router for a year a few months back it started giving me trouble. Had to restart it several times. But always started working again. However, it now will not connect. I have factory reset it. My internet provider says it is working fine on their end. But when I go to connect I alway get an error page that come up reading,
“ Could not retrieve all the headers
Tinyproxy was unable to retrieve and process headers from the remote web server.
Generated by tinyproxy version 1.11.0-rc1.”

I e Reyes setting it up again from the app. It can’t get past the part in the set up process that tells me to connect to the Orbi Wi-Fi network. When I do I only get this error and can’t move forward.

I have no idea what to do or try next. It is o my a year old it shouldn’t be broken already. Hoping there is a fix. Can anyone help me?

[FURRYe38]

What Firmware version is currently loaded?

What browser are you using? 

Are you able to access the CBRs web page? If so, Please post a copy and paste of the modems Connection Status and Events Log pages.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box. 
Be sure your using good quality RG6 coax cable up to the modem. 
Be sure to power OFF the modem for 1 minute then back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Mod...
https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router?article=24311
https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.html

[TelecomTom1]

ant5110,

I have seen the Tinproxy errors when I'm activating a new label modem (CBR750) with my ISP (Spectrum).  The last technician told me the agent often registers the new device, but doesn't associate it with my account.  Makes sense.  A few keystrokes and it's fixed.  I assume you're resolved this, but next time this may help you or others resolve it sooner.

[FURRYe38]

Any progress on this? 

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@ant5110 wrote:
I’ve had the modem router for a year a few months back it started giving me trouble. Had to restart it several times. But always started working again. However, it now will not connect. I have factory reset it. My internet provider says it is working fine on their end. But when I go to connect I alway get an error page that come up reading,
“ Could not retrieve all the headers
Tinyproxy was unable to retrieve and process headers from the remote web server.
Generated by tinyproxy version 1.11.0-rc1.”

I e Reyes setting it up again from the app. It can’t get past the part in the set up process that tells me to connect to the Orbi Wi-Fi network. When I do I only get this error and can’t move forward.

I have no idea what to do or try next. It is o my a year old it shouldn’t be broken already. Hoping there is a fix. Can anyone help me?

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