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Ok had the, Router like all, autoupdate. must have ahppen last night as all my issue started when i woke up.
bought as Xmas and has been a dream since then, spent msot of the days trying all the statndard stuff and kind of worked for a bit or netflix seem to be not affect/ the least affected.
Tonight started to look here and reddit and as we can see no luck.
Sence i am a Production/support person and senior programmer i started to think liek that.
so i was like what if we jsut stop using the wireless netwrok and use the Guest network.
so i have had it onn all thsi tiem for a likke private conneciton for me office to the net. so nothign else on that.
so connected the Fire tv (that has been stopping every 10 or so min for 30 sec to a min and then starting again) and bingo watched a 60 min tv show on Britbox wiht no interruption. then watched a movie on Plex ( it was having same issue as same channel before) and now watched a movie.
do not want to jinx it but has been workign now for over 2 hours.
can noty gaurentee this will work for others but wanted to pass on this.
i will update if it starts to slow down and drop conneciotns liek before.
Whats's the official guidance from Netgear on this? While I want to love this gear, it's been nothing but VERY poor performance since I picked it up 2 weeks ago. I'm about to return it to costco and go with a competing product due to the slow performance, dropped wifi, etc on this firmware.
Ok had the, Router like all, autoupdate. must have ahppen last night as all my issue started when i woke up.
bought as Xmas and has been a dream since then, spent msot of the days trying all the statndard stuff and kind of worked for a bit or netflix seem to be not affect/ the least affected.
Tonight started to look here and reddit and as we can see no luck.
Sence i am a Production/support person and senior programmer i started to think liek that.
so i was like what if we jsut stop using the wireless netwrok and use the Guest network.
so i have had it onn all thsi tiem for a likke private conneciton for me office to the net. so nothign else on that.
so connected the Fire tv (that has been stopping every 10 or so min for 30 sec to a min and then starting again) and bingo watched a 60 min tv show on Britbox wiht no interruption. then watched a movie on Plex ( it was having same issue as same channel before) and now watched a movie.
do not want to jinx it but has been workign now for over 2 hours.
can noty gaurentee this will work for others but wanted to pass on this.
i will update if it starts to slow down and drop conneciotns liek before.
There are two issue (maybe more) with this firmware. Some are concerns with WiFi speeds and some issues with random reboots. Your suggestion is for the WiFi speeds. Thanks for sharing the update. If anyone is reading @scoboo suggestion, don't expect that changing to those channels verbatim will directly help your situation as the channels depend on your environment and can/will change depending on the environment.
If you have lots of wifi neighbors near by, try turning down the power output of the RBR wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings
1. Downgrade the Firmware to V3.2.10.10 for both Router and the Satellite, which is the very first Firmware version. Using the way I mentioned in previous thread that pressing F12 in the downgrade page and unhide the Yes button.
This Firmware version has Telnet option on Debug page.
2. After that, perform factory reset on both Router and the Satellite.
3. Finish basic configuration, but DO NOT connect to internet yet.
4. Enable Telnet option on both Router and the Satellite in their Debug.html page.
5. Telnet connect to both devices, and ran the following:
nvram set auto_upgrade_enable=0 nvram set ver_check_https_svr1=http.fw.updates1.aaa.com nvram set ver_check_ftp_svr1=updates1.aaa.com nvram set ver_check_ftp_svr2=updates1.aaa.com nvram set ver_check_ftp_svr3=updates1.aaa.com nvram set lang_check_ftp_svr=updates1.aaa.com nvram set install_fw_upgrade_latest=0 nvram set ver_check_enable=0 nvram set ver_check_ftp_password=aaa@aaa nvram set control_cloud_backend_fw_url=https://http.fw.updates1.aaa.com nvram set promotion_server=updates1.aaa.com nvram commit
6. Make sure the above run on both devices.
7. Go to Managment page -> Advanced -> Security -> Block Sites : a. Keyword Block set to "Always"
b. Add the following key words: http.fw.updates1.netgear.com
updates1.netgear.com
c. Click Apply.
8. Perform a Soft reboot from Advanced Home : -> Reboot -> Connect back to the Internet.
9. After that, my firmware update page showing this:
Status:
Router RBR750 RBR750 V3.2.10.10 Service unreachable Satellite RBS750 Orbi Satellite-1 V3.2.10.10 Service unreachable
10, I will monitor for a day or so to see if this works.
I presume #7 isn't needed as I've tried this before with out telnet config and it didn't work. I found that blocking just the two update addresses blocked at a upstream host router infront of the RBR did.
I presume the telnet config is whats doing it....
That version will not have the DNS fix in it though...
1. Downgrade the Firmware to V3.2.10.10 for both Router and the Satellite, which is the very first Firmware version. Using the way I mentioned in previous thread that pressing F12 in the downgrade page and unhide the Yes button.
This Firmware version has Telnet option on Debug page.
2. After that, perform factory reset on both Router and the Satellite.
3. Finish basic configuration, but DO NOT connect to internet yet.
4. Enable Telnet option on both Router and the Satellite in their Debug.html page.
5. Telnet connect to both devices, and ran the following:
nvram set auto_upgrade_enable=0 nvram set ver_check_https_svr1=http.fw.updates1.aaa.com nvram set ver_check_ftp_svr1=updates1.aaa.com nvram set ver_check_ftp_svr2=updates1.aaa.com nvram set ver_check_ftp_svr3=updates1.aaa.com nvram set lang_check_ftp_svr=updates1.aaa.com nvram set install_fw_upgrade_latest=0 nvram set ver_check_enable=0 nvram set ver_check_ftp_password=aaa@aaa nvram set control_cloud_backend_fw_url=https://http.fw.updates1.aaa.com nvram set promotion_server=updates1.aaa.com nvram commit
6. Make sure the above run on both devices.
7. Go to Managment page -> Advanced -> Security -> Block Sites : a. Keyword Block set to "Always"
b. Add the following key words: http.fw.updates1.netgear.com
updates1.netgear.com
c. Click Apply.
8. Perform a Soft reboot from Advanced Home : -> Reboot -> Connect back to the Internet.
9. After that, my firmware update page showing this:
Status:
Router RBR750 RBR750 V3.2.10.10 Service unreachable Satellite RBS750 Orbi Satellite-1 V3.2.10.10 Service unreachable
10, I will monitor for a day or so to see if this works.
Hi, I have been experiencing the issue where the internet disconnects randomly for about 10 - 30 seconds and I noticed my firmware had been upgraded to 4637. Is there a solution to this yet? I don't have time to read all of this thread. I bought my Orbi ax4200 last March and it worked perfectly until a few weeks ago when it got updated. Looks like I'm beyond the 90 days of support. I have reset my Orbi and Netgear modem multiple times the last few weeks and still experiencing this issue. Any tips or insights you can provide would be appreciated. Thank you.
Hi, I have been experiencing the issue where the internet disconnects randomly for about 10 - 30 seconds and I noticed my firmware had been upgraded to 4637. Is there a solution to this yet? I don't have time to read all of this thread. I bought my Orbi ax4200 last March and it worked perfectly until a few weeks ago when it got updated. Looks like I'm beyond the 90 days of support. I have reset my Orbi and Netgear modem multiple times the last few weeks and still experiencing this issue. Any tips or insights you can provide would be appreciated. Thank you.
@Xcelebric You are awesome!!! I followed your advice for the most part, and had a lot of success. I moved everything back onto V3.2.18.1_1.4.14 after trying endlessly to fix my v4 installation. Editing the css on the webpage allowed me to get the YES button to appear, and I tried blocking the URLs a few ways.
To prevent updates, I also took some tips from @FURRYe38 and used my upstream Verizon FIOS router to block the update websites. For the FIOS Router, this isn't the most intuitive, but you need:
1. Assign the Orbi Router a static IP
2. Go to Advanced -> Parental Controls
3. Add the Orbi as a Device and select "Block the following Websites and Embedded Keywords within a URL"
4. Enter the http.fw.updates1.netgear.com and updates1.netgear.com urls.
Initially I couldn't get the schedule to stick all the time, but I ended up enabling all the days, Set the Rule will be Active at the Schedule Time, and set it from 9:00AM to 8:45AM initially. Then I when I changed it from 9AM to 9AM in edit it now goes for 24 hours. Originally when I set the Start and End time the same the rule wouldn't work for me, so maybe there's a bug in the FIOS firmware, but it works now and I get the "Service Unreachable" message.
I did notice in the logs that somehow the router figured out there is a v4.6.7 firmware available as it is listed in the debug logs, but it does not show any prompt, and the firmware update pages fail, so I'm optimistic its not going to actually update, as I factory reset it several times after making sure the update urls were blocked.
I have an RBK752 running firmware version 4.6.3.7 and am seeing the router disconnect and turn magenta. I have a wired connection to the router and am unable to connect to any devices on the LAN or access the internet while in this state. If I launch the app it shows the status or the router to be red/disconnected. I can recover by using the Orbi app on my phone and rebooting the router once the router reboots then everything is good. Is this yet another problem with the firmware? Any ideas on when Netgear will be releasing a fix? Any ideas on what may help stabalize this or do I have to go back to my time capsule until Netgear can get it fixed?
Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update? Has a factory reset and setup from scratch been performed since last FW update?
Other users mentioned disabling AX mode and setting CTS to 2347 helped.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
I have an RBK752 running firmware version 4.6.3.7 and am seeing the router disconnect and turn magenta. I have a wired connection to the router and am unable to connect to any devices on the LAN or access the internet while in this state. If I launch the app it shows the status or the router to be red/disconnected. I can recover by using the Orbi app on my phone and rebooting the router once the router reboots then everything is good. Is this yet another problem with the firmware? Any ideas on when Netgear will be releasing a fix? Any ideas on what may help stabalize this or do I have to go back to my time capsule until Netgear can get it fixed?
Yes I have performed several power cycles. This is the third time this has happend since the update. I have not performed a factory reset since the update as from reading the posts in this thread it seemed to have not effect on resolving any of the issues mentioned. I can do a factory reset but I have a lengthy list of reservations that I would need to re-add.
Yes I have performed several power cycles. This is the third time this has happend since the update. I have not performed a factory reset since the update as from reading the posts in this thread it seemed to have not effect on resolving any of the issues mentioned. I can do a factory reset but I have a lengthy list of reservations that I would need to re-add.
I just picked up a RBK753 for a good price (Amazon retuned item with 30% discount).
It needed a factory reset before I could set it up, but already had V4.6.3.7 installed.
So far I have not had any issues and everything is working fine. Maybe a factory reset and then setting up again will help. I am using in router mode and I made no changes apart from enabling IPV6 and setting a different SSID (and password).
I just picked up a RBK753 for a good price (Amazon retuned item with 30% discount).
It needed a factory reset before I could set it up, but already had V4.6.3.7 installed.
So far I have not had any issues and everything is working fine. Maybe a factory reset and then setting up again will help. I am using in router mode and I made no changes apart from enabling IPV6 and setting a different SSID (and password).
What a Joke. I reset defautls and restored fro a backup and it changed half of the names in my reservation list to something orhte than what I had them named and cant' find my armor subscription.
What a Joke. I reset defautls and restored fro a backup and it changed half of the names in my reservation list to something orhte than what I had them named and cant' find my armor subscription.
Netgear should be compensating us for all of this wasted time. What a terrible release, the develpoers and QC should be ashamed of themselves for a release this troublesome.
