RBR750 reboot problem

[teng824]

Hi , i got this problem when i log in to 192.168.1.1 to reboot my Orbi router RBR750 . After i press YES , it stuck at the page and the router never reboot . I close the browser and try log in again to 192.168.1.1 but no responce . I have to unplug the power and plug it back to make it reboot . Any solution for this ? Thanks

[FURRYe38]

Netgear has set up a community forum specifically for the Orbi AX product. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

Try a different browser? IE11, MS Edge or Firefox...

Thank you.

[FURRYe38]

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

[teng824]

Current firmware V3.2.18.1_1.4.14

Huawei modem

Previously dont have this problem

[FURRYe38]

Try a different browser? IE11, MS Edge or Firefox..

Has a factory reset and setup from scratch been performed since last FW update?