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RBR850 Dropping WIFI Devices
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Hi all,
I'm currently using the RRBR853 and sometimes random devices seem to drop connection to the Wifi and then you have to reboot them to work again, the Orbi is running in Router Mode and plugged directly into an Openreach Modem. I have tried limiting devices to 2.4ghz and 5ghz respectively but that doesn't fix it, I've also tried factory resetting and that didnt work?
Firmware: V4.6.8.5_2.1.9
2.4Ghz Channel: 4
5Ggz Channel: 44
AX: Enabled
Coexistence: Enabled
WMM: Enabled
CTS: 2347
Any help would be appricated
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Re: RBR850 Dropping WIFI Devices
What is the model# of the Internet Service Providers modem/ONT the NG router is connected too?
What CAT# lan cable are you using between the modem and RBR? CAT6 is recommended.
How many devices do you have all connected?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz. 4 is not a primary channel to use.
Any Wifi Neighbors near by? If so, how many?
Can do do something for us and take a look at the System Uptime on the routers IP address/debug.htm web page. Can you see if this has a long up time or does it seem to be short?
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Re: RBR850 Dropping WIFI Devices
I believe the Modem is a Huawei HG8310M but custom made for Openreach?
I'm using Cat6a
Have about 40 devices connected but 10 or so are on Ethernet
2750sqft
Recomended distance between the 3
Changed 2.4Ghz to 6 and it did it on another device
No other wifi networks
It's been up for 4hrs
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Re: RBR850 Dropping WIFI Devices
How many RBS do you have deployed?
What is the distance between the router and 📡 satellite(s)?
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Re: RBR850 Dropping WIFI Devices
1 Router and 2 extenders
Unsure about the exact distance but its within the recomended
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Re: RBR850 Dropping WIFI Devices
For the size of home you have you only need the RBR and 1 RBS deployed.
Would need to measure the distances between the RBR and RBS. Too close and this can cause problems.
I would turn OFF 1 RBS and see how things go.
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Re: RBR850 Dropping WIFI Devices
I bought a 2 pack before a 3 pack and half the house wasn't covered with a 2 pack as the walls are very old and just brick and concrete even with 3 I can't get coverage outside and I just tried 2 again and coverage was very bad
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Re: RBR850 Dropping WIFI Devices
Brick and concrete is going to be problematic for any wifi system. Would be great if you could ethernet connect the RBS to the RBR.
Would need to measure the distances between the RBR and RBS.
Monitor the changes you have done so far and see how things go.
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Re: RBR850 Dropping WIFI Devices
Yeah I know, at this point I'm tempted to wire the house up and Installing Unifi/Cisco stuff... But I'll let you know if it keeps doing it (I suspect it will)
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Re: RBR850 Dropping WIFI Devices
If you chose to wired up the house tor ethernet, then this would solve the issues your seeing with Orbi.
You'll have problems with any kind of wifi system with the building materials your home has.
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Re: RBR850 Dropping WIFI Devices
It's done it a couple more times, seems better but still not stable and this morning my Wifi speed was limited to 40mbps (should be 900+) and smart TV's couldn't connect. Is there anything else software related I could try?
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Re: RBR850 Dropping WIFI Devices
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
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