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My RBR50 has an old firmware installed (v4.6.13.3) and neither the iOS app nor the orbilogin.com interface show any upgrades as being available, despite v7.2.6.21 being available.
When I try manually downloading v7.2.6.21 and unzipping to my macOS and logging in via either orbilogin.com OR my device's IP address, whenever I try to manually update the firmware to the latest and upload the .chk file, after 5-6 seconds it consistently returns the message "Firmware upgrade failed. Please check your file."
As such, I'm stuck and unable to upgrade. Please help?
What browser are you using to download the FW files? If you have RBS along with the RBR, you need the two separate files, RBS and RBR. Be sure your unpacking the FW files from the .zip files to reveal the actual .chk files that have to be sent using the RBS and RBR web pages.
What browser are you using to download the FW files? If you have RBS along with the RBR, you need the two separate files, RBS and RBR. Be sure your unpacking the FW files from the .zip files to reveal the actual .chk files that have to be sent using the RBS and RBR web pages.
