Orbi WiFi 7 RBE973
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RBS750 Satellite Appears to Be Restarting or Dropping Connections

cfryer
Tutor

RBS750 Satellite Appears to Be Restarting or Dropping Connections

I have a couple of devices that drop off my network Wi-Fi when I am using one of the RBK753 Satellite connecitons (RBS750).  I cant find any way to see if the RBS750 has indeed restarted.  However, multiple devices drop off at the same time.  Please note that the RBS750 is wired back to the RBR750.

 

Is there anyway to see uptime on the satellite?  Any way to see any logs from the satelite?

 

Same devices do not drop off when they are connected to the RBR750.

 

Thanks.

Message 1 of 3
FURRYe38
Guru

Re: RBS750 Satellite Appears to Be Restarting or Dropping Connections

Has a factory reset, then power off for 1 minute then back ON with the ISP modem and Orbi system, then walk thru the setup wizard been performed since last update?

 

Does the front LED On the RBS turn on at any time when this happens?

You can see up time on the RBS debug page: RBS IP address/debug.htm in a web browser.

Message 2 of 3
FURRYe38
Guru

Re: RBS750 Satellite Appears to Be Restarting or Dropping Connections

ALL USERS of the 7 series Orbi AX system, please contact NG support by opening a support ticket and contact NG and ask them for the beta that seems to be avialable for the 7 series that seems to be directed to fixed what everyone with a 7 series has been having problems with:

https://www.netgear.com/support/#

For user out of warranty, contact @Blanca_O and @DarrenM and send them a PM and ask for the beta. 

 

https://community.netgear.com/t5/Orbi-AX/New-RBK752-753-Firmware-Version-4-6-3-7-Released/m-p/213650...

https://community.netgear.com/t5/Orbi-AX/New-RBK752-753-Firmware-Version-4-6-3-7-Released/m-p/213652...

 

 

Good Luck. 

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