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orbi RBR350 how to connect to UK standard OUTREACH BT internet ASDL junction box.
trying to replace my Plusnet router that works fine plugged into the standard UK BT OPREACH ASDL junction box on the wall (MK4 type with separate phone and internet sockets) with my new ORBI (+2 satellites). Can connect from the router to devices but it can't make the link to the internet. Spent nearly 2 hours with the NETGEAR helpdesk including using the username@plusdsl.net PPPoE access codes but no luck. As there must be millions in the UK with this BTOUTREACH cable (not fibre connections) socket/set-up I was wondering if anyone had the problem and solved it?
Re: orbi RBR350 how to connect to UK standard OUTREACH BT internet ASDL junction box.
If you are with Plusnet then you are using ADSL or VDSL (FTTC) which will require a modem. I don't think the Plusnet's combined modem/router allows you to put it in Bridge Mode (modem only).
You could buy a second hand Modem (HG612 ver 3B) off a well known auction site for around £15, or a Draytek Vigor 130 but these are much pricer.
If you had FTTP (if available in your area) then you would have automatically have an ONT (modem) which you could then plug the orbi straight into it, however I believe if you are with Plusnet then they don't currently offer any FTTP packages.
Re: orbi RBR350 how to connect to UK standard OUTREACH BT internet ASDL junction box.
You do know that the RBR350 is only a Router, whereas the Plusnet router is a Modem & Router. You may have to do some reading on setting up Bridge mode, or you may have to purchase a separate modem
Re: orbi RBR350 how to connect to UK standard OUTREACH BT internet ASDL junction box.
Ah, this is interesting. I spent a long time with the NETGEAR helpdesk trying to connect with the OUTREACH socket and this was not mentioned. Thanks, I will ask NETGEAR the specific question about the modem.
Re: orbi RBR350 how to connect to UK standard OUTREACH BT internet ASDL junction box.
If you are with Plusnet then you are using ADSL or VDSL (FTTC) which will require a modem. I don't think the Plusnet's combined modem/router allows you to put it in Bridge Mode (modem only).
You could buy a second hand Modem (HG612 ver 3B) off a well known auction site for around £15, or a Draytek Vigor 130 but these are much pricer.
If you had FTTP (if available in your area) then you would have automatically have an ONT (modem) which you could then plug the orbi straight into it, however I believe if you are with Plusnet then they don't currently offer any FTTP packages.
Re: orbi RBR350 how to connect to UK standard OUTREACH BT internet ASDL junction box.
checked with Plusnet and they did not know if you can bridge their HUB1 but reading community page some were adamant it is no longer possible. So followed advice and bought a new DrayTek Vigor 130 modem to link my ORBI RBR350. Following several (10) days and several hours of back and forth between DrayTek helpdesk and Netgear helpdesk we were unable to make an internet connection. I think the issue was with the DrayTek as although the helpdesk was saying it was connecting to the internet we could never get to a website bi-passing the router and connecting directly to a laptop via cable. Plugging the Plusnet HUB1 back in gave an internet connection every time. in the end i was switching various DrayTek settings on and off and re-booting and factory resetting many times and eventually after all these days the router/modem made the connection. Unfortunately I have no idea what was the key element that triggered the modem and/or router to link to the internet.
