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Forum Discussion
rhester72
Apr 05, 2018Virtuoso
A sincere word in support of Netgear
Over the past year or so, I've struggled along with many of you with the Orbi - particularly the firmware - in trying to find the right 'sweet spot' of software and configuration to meet my needs and...
rhester72
Apr 13, 2018Virtuoso
To my significant surprise, Netgear was indeed correct (even though I still can't quite understand how or why) - performing a factory reset on both satellite and router did indeed resolve the restart issue, and I've been completely solid on v2.1.3.4 without a single packet drop or restart since early this week. If you haven't tried a factory reset, do it - it's a pain in the butt but it's worth it!
Ulairi
Apr 13, 2018Luminary
rhester72 wrote:To my significant surprise, Netgear was indeed correct (even though I still can't quite understand how or why) - performing a factory reset on both satellite and router did indeed resolve the restart issue, and I've been completely solid on v2.1.3.4 without a single packet drop or restart since early this week. If you haven't tried a factory reset, do it - it's a pain in the butt but it's worth it!
Plus one to this.
I've been reporting a speed bottleneck issue for a while now. It's been a common theme ever since I got the Orbi with firmware V2.1.1.18, V2.0.0.34 and V2.0.1.2. Updating firmware to V2.1.3.4. today similarly made no improvement. However, a factory reset (as painful as it was to re-establish everything) got my full download speeds back. :manhappy:
For anyone struggling with the Orbi performance, don't hesitate - 'factory reset' is the way to go.