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Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973
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Authentication required

Ljf1958
Initiate

Authentication required

Hi! When I try to access certain websites (many that require login), I get errors: "authentication required" with spot for username and password if on chrome.

On Firefox, error reads: "signupgenius.com [or whatever site trying to access] is requesting your username and password. The site says: "NETGEAR Orbi""

When I do enter any user Id password, I get a 401 error.

What can I do? It seems a security issue?

Thank you
Model: RBR50| Orbi AC3000 Tri-band WiFi (Router Only)
Message 1 of 4
Ljf1958
Initiate

Re: Authentication required

PS appears to be happening on all devices flowing through Orbi internet including phone. I can't get on these sites via my phone either if in wifi mode. I can if on LTE
Message 2 of 4
DarrenM
Sr. NETGEAR Moderator

Re: Authentication required

Do you have any other router hooked up to the orbi?

 

DarrenM

Message 3 of 4
ralfmuell
Aspirant

Re: Authentication required

We are occasionally experiencing this issue as well on selected client machines.  Didn't find a pattern yet. 

 

Our Orbi is hooked up to a cable router (AVM FritzBox 6940).

 

 

Model: RBK53| Orbi Router + 2 Satellites Orbi WiFi System
Message 4 of 4
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