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Forum Discussion
Connecting Orbi to New Modem
Hey everyone,
My old phone company modem died and I'm having trouble connecting my Orbi back up. I know this is probably a setting within the new modem, but I can't figure out which one or where...
Amarat wrote:
My sincere apologies for not replying sooner. My internet went down yet again and it has taken all this time to get someone out here to fix it. The lines were corroded and connections had to be replaced. My original Frontier modem was not the problem, I was told, so the repair guy put it back. Everything is hooked up as before and the Frontier modem's WiFi is turned off so that I am getting Internet through my Orbi.
The app is still telling me there are issues connecting with my wireless network, however, even though my WiFi is working. I have Internet on my computer and cell phone both through my home network. The Orbi is pink, though, which I thought related to an IP address issue. However, when I go into the app to look at the WiFi settings, it claims it is connected. The RBR50 says it is "disconnected" under the list of my products. Should I try doing a reset on the Orbi router?
My Frontier Modem is an Arris NVG443B .
Thank you!
Amara
The Arriss NVG443B is a router, so you have two ways to go:
1. If you want your Orbi as a main router then you need to set the Arris in Bridged mode.
2. A simpler way to go is to keep the Arris as your main router and set Orbi in AP Mode. You can do this in the GUI by going to the settings as follows: