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Re: Disney Circle Passcode
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Re: Disney Circle Passcode
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Re: Disney Circle Passcode
Hi @shark1979
Please PM me the device serial number and email address.
Regards,
Blanca
Community Team
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Re: Disney Circle Passcode
I'm having the same issue. I've never used Circle but, would like to set it now.
@rao24 wrote:I'm unable to login to meetcircle passcode. I'm the admin but it keeps asking for a passcode. I dont have it and tried with 'send code' option but never received any SMS.
How to get rid of this problem ? please suggest
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Re: Disney Circle Passcode
@BGrind wrote:
I'm having the same issue. I've never used Circle but, would like to set it now.
@rao24 wrote:
I'm unable to login to meetcircle passcode. I'm the admin but it keeps asking for a passcode. I dont have it and tried with 'send code' option but never received any SMS.
How to get rid of this problem ? please suggest
Have you tried this issue in the section given over to Circle?
Circle Smart Parental Controls - NETGEAR Communities
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Re: Disney Circle Passcode
I have the same problem. No SMS message ever reaches me. Then how can I enter the passcode ? I don't have the Circle brick device - just my netgear router R6400v2 and the app does say it is compatible. So why no text message ? I tried the 'resend' multiple times.
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Re: Disney Circle Passcode
Please post about this in the Circle app forum:
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circle
https://www.netgear.com/support/product/circle.aspx
@deengear wrote:I have the same problem. No SMS message ever reaches me. Then how can I enter the passcode ? I don't have the Circle brick device - just my netgear router R6400v2 and the app does say it is compatible. So why no text message ? I tried the 'resend' multiple times.
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Re: Disney Circle Passcode
Same deal.
I've activated Disney Circle and now it wants a passcode. I don't remember setting one up, and the one I normally use doesn't work. And now it's blocking me due to the fact that my iMac is on 24x7.
Administration of these add-on services is way tougher than it needs to be.
-- Thanks, Verne
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Re: Disney Circle Passcode
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Re: Disney Circle Passcode
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Re: Disney Circle Passcode
Please post in the Circle forum for this product:
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circle
Good Luck.
@EftyM wrote:
I have to say this is really poor from Netgear. I gave up trying to sort it out. If anyone has successfully managed to resolve this please let me know . If Netgear monitor this conversation please note the process is seriously flawed and as a customer I expected much more support than a link to a user forum.
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Re: Disney Circle Passcode
Please post in the Circle forum for this product:
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circle
Good Luck.
@annipuc wrote:
I am having the same problem. It won’t send me a passcode.
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Re: Disney Circle Passcode -
I am not receiving my passcode and so I cant access the app on my phone. Please can you email me the passcode? many thanks
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Re: Disney Circle Passcode -
@AndrewMac wrote:
I am not receiving my passcode and so I cant access the app on my phone. Please can you email me the passcode? many thanks
Burying this on the end of a long running saga started by someone else is a good way of being ignored.
You would do better to start your own fresh question in the right place:
Circle Smart Parental Controls - NETGEAR Communities
That will have a batter chance of reaching the Netgear people who run these things.
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