- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Re: FWIW Orbi RBR50 dead after power loss
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
FWIW Orbi RBR50 dead after power loss
I will say props to the front line helpdesk making the RMA process easy. I’ve been a Netgear fanboy since 2006 and i’ll continue to be !
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: FWIW Orbi RBR50 dead after power loss
Sounds like you have a warranty claim. Since your "90 day" are past, you might send a private message to one of the forum moderators (by clicking on their "name", such as @Blanca_O ) and relate information needed for the warranty claim, such as your name, email, product serial number, date purchased, etc. Netgear prefers that users not post personal information on the public forum.
After reading articles about how "surge protectors" gradually lose capability as their metal oxide varistors (MOVs) degrade, I put all of my critical networking components on small battery backup units. It allows them to "ride through" all of those very short power outages (seconds) and provides additional surge protection.
Glad Best Buy had something in stock. This is not a time to waiting for Amazon.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: FWIW Orbi RBR50 dead after power loss
Would that still apply for something that has an external DC power supply? It should regulate output I would think. Great idea anyhow, I'll order a Battery backup unit
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: FWIW Orbi RBR50 dead after power loss
Did you try a different power adapter on the original RBR? Power adapters take the hit when power outages happen. The RBR may still be ok, just the power adapter maybe bad...
@MCO79 wrote:Would that still apply for something that has an external DC power supply? It should regulate output I would think. Great idea anyhow, I'll order a Battery backup unit
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: FWIW Orbi RBR50 dead after power loss
yeah same problem, even used the old power adapter on the new unit and vise versa . New unit works with both adapters. The unit that died has been flaky in the past. During other power outages I'd have to power cycle it several times to get it to come up. Same syptoms, flashing red light. I just think it was bad from the get-go
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: FWIW Orbi RBR50 dead after power loss
Possibly.
Get you into a UPS for your router and modem.
Good Luck.
• Introducing NETGEAR WiFi 7 Orbi 770 Series and Nighthawk RS300
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more