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Solved
Guest Network not broadcasting through Satellite
Both Satellite and Router are up-to-date with hte current firmware. what's odd is that the satellite (which is backhauled through ethernet) is showing offline in the app (but connected directly shows it's up and running (and I don't have any issues connecting with it)... except for guest. It looks as though the guest wifi isn't being broadcast through the satellite even though it is working correctly on the router. Thoughts?
VFMass wrote:
V2.3.1.60I think this is one of the issues introduced in 2.3.1.60. I think that something is wrong in the Satellite software. Please try the following:
- Power off the Satellite. Keep the Ethernet backhaul connected.
- Go to "Attached Devices" in the web GUI, and click on "Remove" or "Forget" device for the Satellite that you powered off.
- Now power on the Satellite and then use a paper clip to factory reset it.
- When the Satellite comes up press the Sync button on the Router and then on the Satellite to connect the Satellite to the Router
- That's it, when the Satellite comes up things will continue working as they should!
14 Replies
Has a factory reset and setup from scratch been performed since updating FW? No loading of a saved backup config file?
Is Daisy Chain enabled. It should be disabled for ethernet connected RBSs.
It's a new buy, so the firmware came loaded. I went into the settings and disabled daisychain (I'm assuming if I add a second satellite I will need to have it connected via ethernet now?) but the satellite is still not broadcasting the guest network. In the settings it shows the SSID for 2.4 and 5 primary, but not guest.
Do a factory reset on the RBS and re-add it. This time add it via wireless only and see if the Guest Network is seen while it's wireless connected...
What FW version is currently loaded on the system?
What FW version is currently loaded on the system?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
