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Forum Discussion
How to connect to Comcast internet
Can’t get my xfinity modem to allow orbi to access network. Have followed all instructions. Can anyone help? Thanks, Jon.
st_shaw, Thanks for your reply. I don't know how to set the Orbi to "access Point Mode." I can find no such option in the app or in the instructions that came with it . . . Can you advise? Thanks.
Using a web browser, log into the Orbi's web admin GUI, located at the IP address of the Orbi.
Navigate the menu system to: Advanced -> Advanced Setup -> Router /AP Mode.
Select AP mode.
Make sure you wire the Orbi to your Comcast modem as shown in the AP Mode GUI diagram. You must connect the yellow Internet port to a LAN port on your Comcast modem.
Sorry, how do I find the IP address? The address I find from the wifi signal that appears on my phone looks to be a generic IP address and when I try to go to it, I get a "This site can't be reached" screen . . .
Tried that. Tells me I'm not connected to Orbi's wfif network . . . I thought I was making progress. Tried a new thing: in my laptop's (MacBook pro 13") network preferences, I selected the Orbi network name. Below, I selected "Connect" next to 802.1X WiFi". This then took me through an entire set-up of the orbis wiFi station and extender. When I was done and had changed the password and saved all that, I was certain I had found the way to connect. But when I tried to connect, there was still no WiFi access to the internet. I tried restarting the Orbi. No change. Why is this so difficult? This is very frustrating!