Netgear Orbi Ethernet connection drops

[nlewis20]

Every so often my PS4 that is hardwired back to the Netgear Orbi sattelite Ethernet port drops all connection. My Orbi has the latest firmware V 2.0.0.74. Why would it be dropping the Ethernet port connection? Could it be a bad Orbi sattelite? The connection back to the main router is good.

[DarrenM]

First thing I would test is a new cable and even trying a different port on the orbi make sure its not a hardware issue.

DarrenM

[nlewis20]

So I already tried replacing the Ethernet cable and port on the orbi. Still drops connection.

[Retired_Member]

distance from Router to Sat...?

How did the PS perform using wifi?

[nlewis20]

When setting up the Orbi satellite it gave off a blue ring. So distance shouldn’t be an issue. The PS4 seems to run fine on the WiFi but speeds are far less than when hard wired to satellite. The PS4 and Orbi are sitting on the same shelf.

[Userunnown]

My Orbi system just started dropping ethernet as well. It started December 1st at 1 in the morning eastern time. I have a Meraki switch that I can see loses the uplink port which is wired directly to the Orbi base station switch. It seems to be about every hour or so for a minute or less. It never dropped ethernet before this and it is consistently dropping now.

[Stridor]

Same problem here. It drops both PS4 and PC on ethernet. WiFi ok. Have also changed ethernet cables (twice) to no avail.

Happens about once an hour or so.

[Userunnown]

I did a couple things and it has helped. I dropped back down to firmware xxxx.74. I also turned off UPnP, moving my one route to a static route. I also corrected the timezone settings. I will probably try getting back on the .76 firmware today to see if it was not the problem.

[Userunnown]

Updated back to the .76 firmware, UPnP still off. My ethernet connection has been solid all day.

[nlewis20]

So my router is set in AP mode. So UPnP is disabled automatically. Not sure what else to do as my Ethernet connection to the satellite is still dropping suddenly.

[Userunnown]

So, my router has been dropping and rebooting. My Eero system will be here Monday.