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Has a factory reset and setup from scratch been performed since last FW update?
Whats the distance between the RBR and RBS?
Try syncing the RBS in the same room as the RBR to check this. Give up to 5 minutes for the RBS to complete the sync. Look at the top LED of the RBS while it's syncing. BLUE should be seen then it should go out. Check the RBSs web page to see if the SSID is the same as the RBRs. It should be.
I tried everything.... All I want to do now is rollback the RBR50 to the previous version... I can't figure out how to do that.
I have the previous FW and I downgraded the RBS50 but I can't figure out how to do that on the RBR50... I asuuming no one knows how to do that because I have asked 3 times.
So you can't take the RBS to the same room and get a patch LAN cable connected between the RBR and RBS to run a quick temporary setup to see if the RBS will connect?
So you can't take the RBS to the same room and get a patch LAN cable connected between the RBR and RBS to run a quick temporary setup to see if the RBS will connect?
Sure I can that but the point is where I need it its not possible to get a cat5 cable to the spot.
Purpose would be just to check to see if it can get connected while near the RBR and check the status of the RBS while it's connected only for this short time frame. Not mean to be final solution. If it connects near the RBR wired. Then I would test the RBS wireless while near the RBR as well. Sync does need time so be patient while it completes.
What is the distance between the RBR and RBS when the RBS is at its remote location?
What kind of building materials are in your home. Just wondering here.
Backhaul seems to only work wired. I have tested this 3 times with the RBS 5 feet away from the RBR. House is all wood and where the RBS is at is 30 feet away in the garage which is also wood.
Purpose would be just to check to see if it can get connected while near the RBR and check the status of the RBS while it's connected only for this short time frame. Not mean to be final solution. If it connects near the RBR wired. Then I would test the RBS wireless while near the RBR as well. Sync does need time so be patient while it completes.
What is the distance between the RBR and RBS when the RBS is at its remote location?
What kind of building materials are in your home. Just wondering here.
Ok, so wired back haul is working. Now can you power OFF the RBS, disconnect the LAN cable and while the RBS is near the RBR, power ON the RBS and see if it will sync on it's own to the RBR with out a reset. If it doesn't, try pressing the sync button on both RBR first then RBS. If possible we can get the RBS to sync while near the RBR fully. Then you should be able to power OFF the RBS then place back in remote location and power ON and wait for top LED to go out.
I would reset the RBR and RBS as a last resort to see if the RBS will sync correctly with the RBR.
Nope -- will not connect wirelessly. I tried that already. It will only work wired and I even generated new keys and that didn't fix it either. Something is very broken with the wireless backend connection.
I ran a temporary cat5 line to the garage. Will have to wait for spring to run a proper line.
see if it will sync on it's own to the RBR with out a reset. If it doesn't, try pressing the sync button on both RBR first then RBS. If possible we can get the RBS to sync while near the RBR fully. Then you should be able to power OFF the RBS then place back in remote location and power ON and wait for top LED to go out.
I would reset the RBR and RBS as a last resort to see if the RBS will sync correctly with the RBR.
Still need to try factory reset but my RBR50 is no longer able to obtain an IP address via DHCP from my ISP. It will however obtain an IP address if I insert my old Belkin wifi/router between the RBR50 and the cable from my ISP's hardware. What did Netgear do that my ISP will no longer assign it an IP address. My ISP told me other people are having the problem as well and I need to contact Nextgear support.
Hoping the factory reset solves the problem but why should that be necessary with a firmware update?
Still need to try factory reset but my RBR50 is no longer able to obtain an IP address via DHCP from my ISP. It will however obtain an IP address if I insert my old Belkin wifi/router between the RBR50 and the cable from my ISP's hardware. What did Netgear do that my ISP will no longer assign it an IP address. My ISP told me other people are having the problem as well and I need to contact Nextgear support.
Hoping the factory reset solves the problem but why should that be necessary with a firmware update?
Glad to see this post. Can you set static IP address, which was assigned via ISP, for the Orbi? I wonder if static IP would resolve the DHCP release/renew issue with Orbi Router.
Tried using static address previously leased to Belkin wifi/router but without success. I see Orbi is recognizing that address but there is no DNS server obtained automatically so no Internet access. Tried the static address along with the IP numbers for Googles public DNS (8.8.8.8 and 8.8.4.4) but still no go. Everything is fine if go back to inserting my Belkin wifi/router between my Orbi and the cable from my ISP's hardware.
Still need to try factory reset but my RBR50 is no longer able to obtain an IP address via DHCP from my ISP. It will however obtain an IP address if I insert my old Belkin wifi/router between the RBR50 and the cable from my ISP's hardware. What did Netgear do that my ISP will no longer assign it an IP address. My ISP told me other people are having the problem as well and I need to contact Nextgear support.
Hoping the factory reset solves the problem but why should that be necessary with a firmware update?
Tried using static address previously leased to Belkin wifi/router but without success. I see Orbi is recognizing that address but there is no DNS server obtained automatically so no Internet access. Tried the static address along with the IP numbers for Googles public DNS (8.8.8.8 and 8.8.4.4) but still no go. Everything is fine if go back to inserting my Belkin wifi/router between my Orbi and the cable from my ISP's hardware.
Only the IP address assigned/associated with Orbi mac-address will work. Otherwise, you can clone Belkin's mac-address and tell Orbi to use that mac-address instead of its own in order to use Belkin's IP address.
Nothing to report with respect to modem/mfr provided by my ISP. I have a fiber optic connection over which my local phone company provides my landline phone service and internet access. It is essentially a black box over which I have no control. Just an ethernet cable coming through the outside wall connected to the telco's hardware on the outside of the house.
Still need to try factory reset but my RBR50 is no longer able to obtain an IP address via DHCP from my ISP. It will however obtain an IP address if I insert my old Belkin wifi/router between the RBR50 and the cable from my ISP's hardware. What did Netgear do that my ISP will no longer assign it an IP address. My ISP told me other people are having the problem as well and I need to contact Nextgear support.
Hoping the factory reset solves the problem but why should that be necessary with a firmware update?
Ok, Wanted to see what Modem or ONT you had. If this this is something thats not in your controll. I presume the ISP can ensure that it's running in bridged mode for you so that there isn't any router enabled in front of the RBR.
You can check this on the RBR by logging in to the RBRs web page and go to Advanced Tab. Look at the Internet Port box. Look under IP address. Should be a ##.##.###.### kind of address if there ONT is bridged, if not, it maybe a 10. someting or maybe a 172 or very least a 192.something address.
Can the ONT be powered off and back on by chance? Or rebooted by the ISP?
Nothing to report with respect to modem/mfr provided by my ISP. I have a fiber optic connection over which my local phone company provides my landline phone service and internet access. It is essentially a black box over which I have no control. Just an ethernet cable coming through the outside wall connected to the telco's hardware on the outside of the house.
Still need to try factory reset but my RBR50 is no longer able to obtain an IP address via DHCP from my ISP. It will however obtain an IP address if I insert my old Belkin wifi/router between the RBR50 and the cable from my ISP's hardware. What did Netgear do that my ISP will no longer assign it an IP address. My ISP told me other people are having the problem as well and I need to contact Nextgear support.
Hoping the factory reset solves the problem but why should that be necessary with a firmware update?
Still need to try factory reset but my RBR50 is no longer able to obtain an IP address via DHCP from my ISP. It will however obtain an IP address if I insert my old Belkin wifi/router between the RBR50 and the cable from my ISP's hardware. What did Netgear do that my ISP will no longer assign it an IP address. My ISP told me other people are having the problem as well and I need to contact Nextgear support.
Hoping the factory reset solves the problem but why should that be necessary with a firmware update?
Factory reset appears to have resolved the problem. Orbi router is now obtaining an IP address and providing an Internet connection. Wasn't sure what all a factory reset would do so was reluctant to just try it.
