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Orbi WiFi 7 RBE973
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Re: ORBI Router automatically switching back and forth between 2 MAC Addresses

roneill18901
Aspirant
Aspirant
‎2020-04-08 06:37 AM
‎2020-04-08 06:37 AM

ORBI Router automatically switching back and forth between 2 MAC Addresses

Why does the Orbi router swith back and forth between MAC Addresses?  These dates and time seem to co-incide with a drop in Internet access.

 

Lastest Firm: as of 4/4/2020

Orbi Router and 3 satelites

Mixed environment: TVs, Swimming pool, smart hub, enteraninment systems, PCs, Macs, iPads, IOS Phones, etc...

 

4/8/2020              03:56:55               arp         ChangeFilter: MAC address for IP 192.168.1.1 changed from 38-94-ed-ba-87-9d to 54-e0-19-09-fe-4a 0xc         54-e0-19-09-fe-4a (unknown)    ff-ff-ff-ff-ff-ff (Broadcast address)             request 54-e0-19-09-fe-4a (unknown)           00-00-00-00-00-00 (Any address)              192.168.1.1         192.168.1.4         in

4/8/2020              03:57:24               arp         ChangeFilter: MAC address for IP 192.168.1.1 changed from 54-e0-19-09-fe-4a to 38-94-ed-ba-87-9d               0xc         38-94-ed-ba-87-9d (unknown)   0c-54-15-f2-0c-15 (unknown)     request 38-94-ed-ba-87-9d (unknown)         00-00-00-00-00-00 (Any address)              192.168.1.1         192.168.1.9         in

4/8/2020              05:56:14               arp         ChangeFilter: MAC address for IP 192.168.1.1 changed from 38-94-ed-ba-87-9d to 54-e0-19-01-b8-46               0xc         54-e0-19-01-b8-46 (unknown)   ff-ff-ff-ff-ff-ff (Broadcast address)                request 54-e0-19-01-b8-46 (unknown)   00-00-00-00-00-00 (Any address)              192.168.1.1         192.168.1.1                in

4/8/2020              05:56:14               arp         ChangeFilter: MAC address for IP 192.168.1.1 changed from 54-e0-19-01-b8-46 to 38-94-ed-ba-87-9d               0xc         38-94-ed-ba-87-9d (unknown)   ff-ff-ff-ff-ff-ff (Broadcast address)                request 38-94-ed-ba-87-9d (unknown)   00-00-00-00-00-00 (Any address)              192.168.1.1         192.168.1.29                in

4/8/2020              05:56:14               arp         ChangeFilter: MAC address for IP 192.168.1.1 changed from 38-94-ed-ba-87-9d to 54-e0-19-01-b8-46               0xc         54-e0-19-01-b8-46 (unknown)   ff-ff-ff-ff-ff-ff (Broadcast address)                request 54-e0-19-01-b8-46 (unknown)   00-00-00-00-00-00 (Any address)              192.168.1.1         192.168.1.10                in

4/8/2020              05:56:14               arp         ChangeFilter: MAC address for IP 192.168.1.1 changed from 54-e0-19-01-b8-46 to 38-94-ed-ba-87-9d               0xc         38-94-ed-ba-87-9d (unknown)   ff-ff-ff-ff-ff-ff (Broadcast address)                request 38-94-ed-ba-87-9d (unknown)   00-00-00-00-00-00 (Any address)              192.168.1.1         192.168.1.33                in

4/8/2020              05:56:14               arp         ChangeFilter: MAC address for IP 192.168.1.1 changed from 38-94-ed-ba-87-9d to 54-e0-19-01-b8-46               0xc         54-e0-19-01-b8-46 (unknown)   ff-ff-ff-ff-ff-ff (Broadcast address)                request 54-e0-19-01-b8-46 (unknown)   00-00-00-00-00-00 (Any address)              192.168.1.1         192.168.1.15                in

4/8/2020              05:56:24               arp         ChangeFilter: MAC address for IP 192.168.1.1 changed from 54-e0-19-01-b8-46 to 38-94-ed-ba-87-9d               0xc         38-94-ed-ba-87-9d (unknown)   0c-54-15-f2-0c-15 (unknown)     reply      38-94-ed-ba-87-9d (unknown)         0c-54-15-f2-0c-15 (unknown)     192.168.1.1         192.168.1.9         in

 

 

 

Model: RBR20|Orbi AC2200 Tri-band WiFi Router
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FURRYe38
Guru Guru
Guru
‎2020-04-08 06:41 AM
‎2020-04-08 06:41 AM

Re: ORBI Router automatically switching back and forth between 2 MAC Addresses

What is the Mfr and model# of the ISP modem/ONT the NG router is connected too?
Are the RBS wireless or wire connected to the RBR?

 

What is the size of your home? Sq Ft?

What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

 

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

 

Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).

 

Please try a factory reset and setup from scratch with the RBR and RBS. 
https://community.netgear.com/t5/Orbi/ORBI-RBK50-RBS50-Tips-Tricks-Hidden-Secrets-etc/m-p/1820500/hi...

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Retired_Member
Not applicable
‎2020-04-08 07:10 AM
‎2020-04-08 07:10 AM

Re: ORBI Router automatically switching back and forth between 2 MAC Addresses

@FURRYe38 wrote:

What is the Mfr and model# of the ISP modem/ONT the NG router is connected too?
Are the RBS wireless or wire connected to the RBR?

 

What is the size of your home? Sq Ft?

What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

 

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

 

Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).

 

Please try a factory reset and setup from scratch with the RBR and RBS. 
https://community.netgear.com/t5/Orbi/ORBI-RBK50-RBS50-Tips-Tricks-Hidden-Secrets-etc/m-p/1820500/hi...

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CrimpOn
Guru Guru
Guru
‎2020-04-08 08:05 AM
‎2020-04-08 08:05 AM

Re: ORBI Router automatically switching back and forth between 2 MAC Addresses

@roneill18901 wrote:

Why does the Orbi router swith back and forth between MAC Addresses?  These dates and time seem to co-incide with a drop in Internet access.

Mixed environment: TVs, Swimming pool, smart hub, enteraninment systems, PCs, Macs, iPads, IOS Phones, etc...

 

4/8/2020              03:56:55               arp         ChangeFilter: MAC address for IP 192.168.1.1 changed from 38-94-ed-ba-87-9d to 54-e0-19-09-fe-4a 0xc        

The Orbi is not "changing MAC addresses".  This message is saying that IP address 192.168.1.1 is being broadcast by more than one device on the network.  There is a free tool on the internet which looks up MAC address by vendor:

https://www.wireshark.org/tools/oui-lookup.html 

These two devices are:

38-94-ed, which is assigned to Netgear (i.e. the Orbi), and

54-e0-19, which is assigned to some company called Ring Ring LLC

 

Would you by chance have any "Ring Products"?  (doorbell, security camera, etc.)

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roneill18901
Aspirant
Aspirant
‎2020-04-11 06:40 AM
‎2020-04-11 06:40 AM

Re: ORBI Router automatically switching back and forth between 2 MAC Addresses

Yes, I have a number of Ring devices on the netwok.  I have 6 cameras and I Ring door bell.

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roneill18901
Aspirant
Aspirant
‎2020-04-11 06:44 AM
‎2020-04-11 06:44 AM

Re: ORBI Router automatically switching back and forth between 2 MAC Addresses

You really have not address the issue.  You asked me to basically turn off a lot of things, and try a bunch of stuff.  Apparently you do not understand the fundementals and have me systematically attack this problem.  

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CrimpOn
Guru Guru
Guru
‎2020-04-11 07:39 AM
‎2020-04-11 07:39 AM

Re: ORBI Router automatically switching back and forth between 2 MAC Addresses

@roneill18901 wrote:

Yes, I have a number of Ring devices on the netwok.  I have 6 cameras and I Ring door bell.

When you look in the Attached Devices page, does one of these Ring devices have a MAC address of 54-e0-19-09-fe-4a 0xc ?

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roneill18901
Aspirant
Aspirant
‎2020-04-11 08:10 PM
‎2020-04-11 08:10 PM

Re: ORBI Router automatically switching back and forth between 2 MAC Addresses

Here is the configuration of the network.  Note the MAC of RBR50 and the MAC of Ring Cam at 192.168.1.4.  Also note the ARP errors I am getting in network monitor.

 

Device

Manufacturer

Model

Version

Firmware

Name

IP

MAC

Connection Type

Connected to Device

1

Netgear

Orbi

RBR50

V2.5.1.8

 

1

38:94:ED:BA:87:9D

 

 

2

Netgear

Orbi

RBS50

V2.5.1.8

Great

17

38:94:ED:C2:34:7E

5G

1

3

Netgear

Orbi

RBS50

V2.5.1.8

Master

12

38:94:ED:A7:BF:B1

5G

1

4

Netgear

Orbi

RBS50

V2.5.1.8

Office2

2

38:94:ED:B5:73:0E

Wired

1

5

Apple

iPhone

 

 

 

24

D8:8F:76:D0:46:B5

5G

2

6

Dell

Laptop

 

 

 

3

20:47:47:FA:B1:DC

Wired

1

7

Dell

Laptop

 

 

 

13

0C:54:15:F2:0C:15

5G

1

8

Tizen

 

 

 

 

28

8C:79:F5:7B:1C:10

5G

2

9

Apple

iPad

 

 

 

32

14:99:E2:BE:6A:0E

5G

2

10

LG

TV

 

 

 

11

60:AB:14:62:78:48

5G

3

11

iRobot-Econet

Thermostat

 

 

 

7

80:C5:F2:DE:AB:65

2.4G

3

12

Apple

iPhone

 

 

 

30

6C:8D:C1:D2:29:A7

5G

2

13

Denon

AVR

 

 

 

21

00:05:CD:8A:71:B9

Wired

2

14

Dish

Hopper3

 

 

 

27

04:C9:D9:E2:C2:96

Wired

2

15

Dish

JoeyMOCA

 

 

 

25

88:B6:EE:3D:AF:50

Wired

2

16

Dish

JoeyAP

 

 

 

22

28:57:67:FD:3C:BD

Wired

2

17

Dish

WirelessJoey

 

 

 

35

04:C9:D9:23:E1:EB

Wired

2

18

Pentair

0B-4F-1E

 

 

 

15

00:C0:33:0B:4F:1E

Wired

2

19

iRobot-Econet

Themostat

 

 

 

9

80:C5:F2:CF:8D:DD

2.4G

1

20

HON-Grip

Generic

 

 

 

26

B8:2C:A0:55:AC:B2

2.4

1

21

Ring

AAA99B

 

 

 

10

0C:1C:57:AA:A9:9B

2.4G

2

22

Brother

Printer

 

 

 

54

90:48:9A:67:53:05

2.4G

1

23

Ring

Cam-80

 

 

 

5

54:E0:19:37:D1:80

2.4G

2

24

Ring

Cam-44

 

 

 

6

54:E0:19:34:E2:44

2.4G

1

25

Ring

Cam-CA

 

 

 

8

54:E0:19:37:AA:CA

2.4G

1

26

Ring

Cam

 

 

 

4

54:E0:19:09:FE:4A

2.4G

3

27

Ring

Cam-B846

 

 

 

23

54:E0:19:01:B8:46

2.4G

3

28

HP5051

Printer

 

 

 

20

C4:65:16:50:51:18

2.4G

2

29

Dell

Laptop

 

 

 

40

00:E0:4C:68:02:14

Wired

3

 

 

 

 

 

 

 

 

 

 

 

date time type text iface eth source mac eth dest mac opcode arp source mac arp dest mac arp source ip arp dest ip direction
4/9/2020 22:27:55 arp ChangeFilter: MAC address for IP 192.168.1.1 changed from 38-94-ed-ba-87-9d to 54-e0-19-09-fe-4a 0xc 54-e0-19-09-fe-4a (unknown) ff-ff-ff-ff-ff-ff (Broadcast address) request 54-e0-19-09-fe-4a (unknown) 00-00-00-00-00-00 (Any address) 192.168.1.1 192.168.1.1 in
4/9/2020 22:27:55 arp ChangeFilter: MAC address for IP 192.168.1.1 changed from 54-e0-19-09-fe-4a to 38-94-ed-ba-87-9d 0xc 38-94-ed-ba-87-9d (unknown) ff-ff-ff-ff-ff-ff (Broadcast address) request 38-94-ed-ba-87-9d (unknown) 00-00-00-00-00-00 (Any address) 192.168.1.1 192.168.1.4 in
4/9/2020 22:27:56 arp ChangeFilter: MAC address for IP 192.168.1.1 changed from 38-94-ed-ba-87-9d to 54-e0-19-09-fe-4a 0xc 54-e0-19-09-fe-4a (unknown) ff-ff-ff-ff-ff-ff (Broadcast address) request 54-e0-19-09-fe-4a (unknown) 00-00-00-00-00-00 (Any address) 192.168.1.1 192.168.1.14 in
4/9/2020 22:27:58 arp ChangeFilter: MAC address for IP 192.168.1.1 changed from 54-e0-19-09-fe-4a to 38-94-ed-ba-87-9d 0xc 38-94-ed-ba-87-9d (unknown) 0c-54-15-f2-0c-15 (unknown) request 38-94-ed-ba-87-9d (unknown) 0c-54-15-f2-0c-15 (unknown) 192.168.1.1 192.168.1.9 in
4/9/2020 22:35:43 arp ChangeFilter: MAC address for IP 192.168.1.1 changed from 38-94-ed-ba-87-9d to 54-e0-19-09-fe-4a 0xc 54-e0-19-09-fe-4a (unknown) ff-ff-ff-ff-ff-ff (Broadcast address) request 54-e0-19-09-fe-4a (unknown) 00-00-00-00-00-00 (Any address) 192.168.1.1 192.168.1.1 in
4/9/2020 22:35:43 arp ChangeFilter: MAC address for IP 192.168.1.1 changed from 54-e0-19-09-fe-4a to 38-94-ed-ba-87-9d 0xc 38-94-ed-ba-87-9d (unknown) ff-ff-ff-ff-ff-ff (Broadcast address) request 38-94-ed-ba-87-9d (unknown) 00-00-00-00-00-00 (Any address) 192.168.1.1 192.168.1.4 in
4/9/2020 22:35:44 arp ChangeFilter: MAC address for IP 192.168.1.1 changed from 38-94-ed-ba-87-9d to 54-e0-19-09-fe-4a 0xc 54-e0-19-09-fe-4a (unknown) ff-ff-ff-ff-ff-ff (Broadcast address) request 54-e0-19-09-fe-4a (unknown) 00-00-00-00-00-00 (Any address) 192.168.1.1 192.168.1.14 in
4/9/2020 22:36:00 arp ChangeFilter: MAC address for IP 192.168.1.1 changed from 54-e0-19-09-fe-4a to 38-94-ed-ba-87-9d 0xc 38-94-ed-ba-87-9d (unknown) 0c-54-15-f2-0c-15 (unknown) reply 38-94-ed-ba-87-9d (unknown) 0c-54-15-f2-0c-15 (unknown) 192.168.1.1 192.168.1.9 in
4/10/2020 00:19:01 arp ChangeFilter: MAC address for IP 192.168.1.1 changed from 38-94-ed-ba-87-9d to 54-e0-19-09-fe-4a 0xc 54-e0-19-09-fe-4a (unknown) ff-ff-ff-ff-ff-ff (Broadcast address) request 54-e0-19-09-fe-4a (unknown) 00-00-00-00-00-00 (Any address) 192.168.1.1 192.168.1.1 in
4/10/2020 00:19:01 arp ChangeFilter: MAC address for IP 192.168.1.1 changed from 54-e0-19-09-fe-4a to 38-94-ed-ba-87-9d 0xc 38-94-ed-ba-87-9d (unknown) ff-ff-ff-ff-ff-ff (Broadcast address) request 38-94-ed-ba-87-9d (unknown) 00-00-00-00-00-00 (Any address) 192.168.1.1 192.168.1.4 in
4/10/2020 00:19:02 arp ChangeFilter: MAC address for IP 192.168.1.1 changed from 38-94-ed-ba-87-9d to 54-e0-19-09-fe-4a 0xc 54-e0-19-09-fe-4a (unknown) ff-ff-ff-ff-ff-ff (Broadcast address) request 54-e0-19-09-fe-4a (unknown) 00-00-00-00-00-00 (Any address) 192.168.1.1 192.168.1.14 in
4/10/2020 00:19:03 arp ChangeFilter: MAC address for IP 192.168.1.1 changed from 54-e0-19-09-fe-4a to 38-94-ed-ba-87-9d 0xc 38-94-ed-ba-87-9d (unknown) ff-ff-ff-ff-ff-ff (Broadcast address) request 38-94-ed-ba-87-9d (unknown) 00-00-00-00-00-00 (Any address) 192.168.1.1 192.168.1.35 in
4/10/2020 00:19:03 arp ChangeFilter: MAC address for IP 192.168.1.1 changed from 38-94-ed-ba-87-9d to 54-e0-19-09-fe-4a 0xc 54-e0-19-09-fe-4a (unknown) ff-ff-ff-ff-ff-ff (Broadcast address) request 54-e0-19-09-fe-4a (unknown) 00-00-00-00-00-00 (Any address) 192.168.1.1 192.168.1.4 in
4/10/2020 00:19:16 arp ChangeFilter: MAC address for IP 192.168.1.1 changed from 54-e0-19-09-fe-4a to 38-94-ed-ba-87-9d 0xc 38-94-ed-ba-87-9d (unknown) 0c-54-15-f2-0c-15 (unknown) reply 38-94-ed-ba-87-9d (unknown) 0c-54-15-f2-0c-15 (unknown) 192.168.1.1 192.168.1.9 in
4/10/2020 00:48:48 arp ChangeFilter: MAC address for IP 192.168.1.1 changed from 38-94-ed-ba-87-9d to 54-e0-19-09-fe-4a 0xc 54-e0-19-09-fe-4a (unknown) ff-ff-ff-ff-ff-ff (Broadcast address) request 54-e0-19-09-fe-4a (unknown) 00-00-00-00-00-00 (Any address) 192.168.1.1 192.168.1.1 in
4/10/2020 00:48:48 arp ChangeFilter: MAC address for IP 192.168.1.1 changed from 54-e0-19-09-fe-4a to 38-94-ed-ba-87-9d 0xc 38-94-ed-ba-87-9d (unknown) ff-ff-ff-ff-ff-ff (Broadcast address) request 38-94-ed-ba-87-9d (unknown) 00-00-00-00-00-00 (Any address) 192.168.1.1 192.168.1.4 in
4/10/2020 00:48:48 arp ChangeFilter: MAC address for IP 192.168.1.1 changed from 38-94-ed-ba-87-9d to 54-e0-19-09-fe-4a 0xc 54-e0-19-09-fe-4a (unknown) ff-ff-ff-ff-ff-ff (Broadcast address) request 54-e0-19-09-fe-4a (unknown) 00-00-00-00-00-00 (Any address) 192.168.1.1 192.168.1.10 in
4/10/2020 00:49:05 arp ChangeFilter: MAC address for IP 192.168.1.1 changed from 54-e0-19-09-fe-4a to 38-94-ed-ba-87-9d 0xc 38-94-ed-ba-87-9d (unknown) 0c-54-15-f2-0c-15 (unknown) reply 38-94-ed-ba-87-9d (unknown) 0c-54-15-f2-0c-15 (unknown) 192.168.1.1 192.168.1.9 in

 

Thanks for hanging in there with me on trying to troubleshoot this ChangeFilter error

 

 

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
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