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Orbi WiFi 7 RBE973
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Re: Orbi RBR 20 Wifi speed is 1% of what Orbi shows (6mb vs. 900mb)

JasonAndrew
Aspirant

Orbi RBR 20 Wifi speed is 1% of what Orbi shows (6mb vs. 900mb)

When connecting to the Internet through Orbi, my 1Gigabyle internet speed from ATT Fiber goes down to 6mb. My Arris BGW210-700 from AT&T is in IP pass through mode with all radios disabled. Arris shows internet speed is 992 MB (logging in through AT&T app). Orbi speed test shows 552 download and 912 upload via Orbi App. However, when I connect my Macbook Air to my Orbi networks (connecting via Orbi RB220 satellite 5GZ), speedtest.net shows my Macbook internet speed is 6mb. I noticed this when video streaming started acting up. I then went to speed test on my iPhone XP that is also connected to my Orbi RB220 satellite 5GZ, and the speed is also 6mb.

 

Any idea why Orbi is downgrading the speed so dramatically? I've attached an image to show the home network status of my AT&T modem.

 

 

Model: RBR20|Orbi AC2200 Tri-band WiFi Router
Message 1 of 8

Accepted Solutions
JasonAndrew
Aspirant

Re: Orbi RBR 20 Wifi speed is 1% of what Orbi shows (6mb vs. 900mb)

I restarted my Mac and it connected to the Orbi Sattelite at 5ghz. I'm now getting 256mb. I also move the Orbi satellite away from a Sonos speaker to minimize interference. So hopefully, that did the trick. 

 

Thanks for your insights! I'll let you know if things act up again.

 

-Jason

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Message 7 of 8

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FURRYe38
Guru

Re: Orbi RBR 20 Wifi speed is 1% of what Orbi shows (6mb vs. 900mb)

What Firmware version is currently loaded?

Has a factory reset and setup from scratch been performed since last FW update? Speed test with a wired PC connected to the RBR using Ooklas installable speed test app?

 

Try the RBR in AP mode with out using IP Pass Thru on the modem. 

 

Message 2 of 8
JasonAndrew
Aspirant

Re: Orbi RBR 20 Wifi speed is 1% of what Orbi shows (6mb vs. 900mb)

Thanks for the quick reply. Orbi is running Firmware V2.5.1.16. I did not do a factory reset and set up again after applying the Firmware update. Is that typically necessary?

 

I tested the wired speed to my iMac and the RBR (non-satellite) Orbi and it was 450mb on Speedtest. I then checked the wireless speed from the iMac to the Orbi RBR (non-satellite) and it was 250mb. So the main router seems to be working well. It might just be when I'm connected to the sattelite.

 

As for putting Orbi in Passthrough, I'm using Disney Circle, so the Orbi needs to do the routing.

 

Let me know if you have other ideas.  Maybe it's an issue with the RBR's connection to the RBS.

Model: RBR20|Orbi AC2200 Tri-band WiFi Router
Message 3 of 8
FURRYe38
Guru

Re: Orbi RBR 20 Wifi speed is 1% of what Orbi shows (6mb vs. 900mb)

Yes, maybe needed. 

 

What are the wired and wireless speeds at the RBR?

Message 4 of 8
JasonAndrew
Aspirant

Re: Orbi RBR 20 Wifi speed is 1% of what Orbi shows (6mb vs. 900mb)

I just realized my computer is connecting to my main RBR20 router at 2.4gz vs. the satellite at 5gz. My phone is connected to the satellite at 5gz and is getting good speeds, but my Macbook air, 12 inches away, is connecting to the main router which is across the house. So maybe that's part of the issue. I can't see how to get my laptop to connect to the satellite vs. the main router.

 

Also, the speeds that I shared earlier were from the main router. I didn't realize I should have been testing the satellite. I need to find a mac network cable adapter for my laptop before I can test that one. The main router is near my iMac which has a network cable port. 

Message 5 of 8
FURRYe38
Guru

Re: Orbi RBR 20 Wifi speed is 1% of what Orbi shows (6mb vs. 900mb)

Ah that would be a factor. 

Message 6 of 8
JasonAndrew
Aspirant

Re: Orbi RBR 20 Wifi speed is 1% of what Orbi shows (6mb vs. 900mb)

I restarted my Mac and it connected to the Orbi Sattelite at 5ghz. I'm now getting 256mb. I also move the Orbi satellite away from a Sonos speaker to minimize interference. So hopefully, that did the trick. 

 

Thanks for your insights! I'll let you know if things act up again.

 

-Jason

Message 7 of 8
FURRYe38
Guru

Re: Orbi RBR 20 Wifi speed is 1% of what Orbi shows (6mb vs. 900mb)

Enjoy. Smiley Wink

Message 8 of 8
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