Re: Orbi RBR20 One PC On Network Gets 0 Internet Speed

MattM2907 · ‎2019-02-08

I have several devices (IPads, PCs, ROKUs, Kindles, etc) on my main ORBI network (ORBI42) and they all work just fine. One PC, however, receives 0 Internet speed when connected to the main network but works fine on the Guest network. Any thoughts about what might be happening?

P.S. I'm not super savvy with this networking stuff.

FURRYe38 · ‎2019-02-09

Please post about this here:

https://community.netgear.com/t5/Orbi/bd-p/Orbi

I would first look at your PCs wired network adapter card, drivers and settings.

Good Luck.

@MattM2907 wrote:

I have several devices (IPads, PCs, ROKUs, Kindles, etc) on my main ORBI network (ORBI42) and they all work just fine. One PC, however, receives 0 Internet speed when connected to the main network but works fine on the Guest network. Any thoughts about what might be happening?

P.S. I'm not super savvy with this networking stuff.

CrimpOn · ‎2019-02-10

One PC (Windows? iMac? not a laptop?) When you connect to the Orbi's Guest WiFi network it does fine, but when you connect to the Orbi's regular WiFi network it doesn't work. It can't load web pages, can't do ANYTHING?

MattM2907 · ‎2019-02-10

That's right. Everything internet related just freezes. But it doesn't tell me that there's no internet. It just doesn't work.

CrimpOn · ‎2019-02-10

About those particulars: Windows? (version?) Desktop or Laptop? Using WiFi both times (never plugged in with ethernet cable)? Do you "restart" the machine when you want to change networks, or just go to the icon and select the other WiFi name? Obviously you enter the Orbi network password correctly because it says "connected"?

Please open a web browser on one of the other devices that function correctly and connect to the Orbi router (usually192.168.1.1) using the admin password (not necessarily the same as the WiFi password), and click on "Attached Devices". Does the PC appear on the list of attached devices?

FURRYe38 · ‎2019-02-11

What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?

Try enabling Beamforming and MIMO.

Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

@MattM2907 wrote:

I have several devices (IPads, PCs, ROKUs, Kindles, etc) on my main ORBI network (ORBI42) and they all work just fine. One PC, however, receives 0 Internet speed when connected to the main network but works fine on the Guest network. Any thoughts about what might be happening?

P.S. I'm not super savvy with this networking stuff.