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Orbi firmware update v2.1 fail
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Orbi firmware update v2.1 fail
ok, i'm trying to manually update the firmware. so i got through the login page, get to the advance menu, click on manual, select my satellite and tap the update button. this is what i get -- on Safari, Firefox and Chrome:
<html><head><meta http-equiv='Pragma' content='no-cache'><meta http-equiv='Cache-Control' content='no-cache'><title> 401 Authorization</title> <script language="javascript" type="text/javascript"> function cancelevent() { top.location.href='/unauth.cgi'; } </script> </head><body onload=cancelevent()></body></html>
ok. java and javascript are enabled on my mac, running high sierra 10.13.2. i can't seem to get beyond this point. can anyone help? it's much appreciateted.
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Re: Orbi firmware update v2.1 fail
Have you tried to power cycle the satellite before trying to do the update?
DarrenM
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Re: Orbi firmware update v2.1 fail
thanks for the reply. since the update was pulled, should i just wait?
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Re: Orbi firmware update v2.1 fail
Darren, should i wait until the firmware update is officially reposted?
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Re: Orbi firmware update v2.1 fail
You can wait if you do not need the new features of circle parental controls and ethernet back haul but when trying to manually load the firmware did you unzip the file you downloaded before trying to load it onto the orbi unit?
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Re: Orbi firmware update v2.1 fail
yes, i tried to upload the unzipped file.
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Re: Orbi firmware update v2.1 fail
the problem is that i never get to the point where i upload the firmware. as soon as a click the button to select the satellite for upgrading, and then click update, a new window opens with the message i originally posted. it happens immediately. it opens a URL with the router address slash fwupdate.html.
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Re: Orbi firmware update v2.1 fail
Just go to the main page of the satellite (remove the filename fromt he end fo the URL), login there, and then go to the fw update link.
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Re: Orbi firmware update v2.1 fail
maybe this will help. i get to the firmware page, click the button to select the satellite, then click update and then i get this popup window.
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Re: Orbi firmware update v2.1 fail
Skip the firmware page on the router for now... go to the satellite directly: http://[IP of satellite]/
Once you log into the satellite interface, then there will be a firmware update link there.
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Re: Orbi firmware update v2.1 fail
typing in the satellite IP gets me the same information i originally posted.
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Re: Orbi firmware update v2.1 fail
Very odd. In that case, I would do a re-sync between that satellite and the router, because if you can authenticate to one but not the other, their configs must be out of sync.
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Re: Orbi firmware update v2.1 fail
UPDATE. the new version of the iOS Orbi app had an update that pushed the firmware update to my equipment. went off without a hitch. both the router and satellite are at 2.1.2.18.
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