Tried all the suggestions and the problems remains the same.
Did a new setup from scratch with all default settings and I have realized that the issue occurs only when the satellite is wired to the router. If the satellite connects to the router wirelessly the connection to all my iOs devices works perfectly. But I can't keep it as is because:
- Connection between the satellite and the router is fair or poor, even if I try moving the satellite to other places on my 1st floor (lights either solid amber, magenta at times). The size of the house is not an issue, it's more the material used in the wall I guess.
- Internet speed is below 6Mbps on my iMac if satellite is in the same room and dosen't receive any WiFi signal if the satellite is placed in another room.
I obviously tried to change all the cables (other than the one which goes in a wall between ground and 1st floor) with no improvment..
Tried all the suggestions and the problems remains the same.
Did a new setup from scratch with all default settings and I have realized that the issue occurs only when the satellite is wired to the router. If the satellite connects to the router wirelessly the connection to all my iOs devices works perfectly. But I can't keep it as is because:
- Connection between the satellite and the router is fair or poor, even if I try moving the satellite to other places on my 1st floor (lights either solid amber, magenta at times). The size of the house is not an issue, it's more the material used in the wall I guess.
- Internet speed is below 6Mbps on my iMac if satellite is in the same room and dosen't receive any WiFi signal if the satellite is placed in another room.
I obviously tried to change all the cables (other than the one which goes in a wall between ground and 1st floor) with no improvment..
Few Issues related to Ethernet Backhaul were fixed in the latest software 2.3.0.32. As you see this issue only when using wired backhaul, it’s very likely that you get good improvement with the new software. Please try to upgrade to this software.
I should have mentionned that I've already upgraded to the new firmware and that both the RBR and RBS are running 2.3.0.32 with no improvement.
The satellite is directly connected to the router.
Daisychain disabled
Beamforming enabled
20/40 MHz Coexistence disabled
Preamble Mode Long
CTS/RTS Threshold 2341 Sat 2345 Router (tried 2307 on both as well)
Mu-Mimo and fast roaming whether enabled or not has no impact on connection
As am I writing this it took 2 minutes for my iPhone to connect to the internet (WiFi strength full) and for example the orbi app didn't even detect my router and satellite the first 2 times it was trying to detect my product.
@ekhalil wrote: Few Issues related to Ethernet Backhaul were fixed in the latest software 2.3.0.32. As you see this issue only when using wired backhaul, it’s very likely that you get good improvement with the new software. Please try to upgrade to this software.
What I don't understand is how come my iMac has a very stable connection (ran a ping test on google with no issue) while being connected to the 5Ghz network of the satellite and at the same time my iPhone keeps on dropping internet.
@aty1972 wrote: At the moment: To the router: 2 iPads 2.4G 1 iPad 5G 1 surface tablet 2.4G 1 sonos soundbar 2.4G 1 iptv 2.4G
To the satellite: My iPhone and iMac both to the 5G channel
What type of IPTV device do you have? Can you please test to disconnect the IPTV and see if there will be any difference? Can it be that IPTV multicast data is impacting the Orbi performance?
