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Re: RBK50
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RBK50
Hi
i recently bought the new system.
i have set the orbi router up in my lounge and the satellite in my kitchen approximately 10 yards away.
i am experiencing connection problems with my sky tv in the kitchen where the satellite orbi is located.
can anyone help me with this issue.
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Re: RBK50
Hello Bodyguard
Is the sky tv on wifi or is it wired to the satellite?
DarrenM
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Re: RBK50
Hi Darren
thanks for the prompt reply.
The Sky is the Q version. The main box is wired, the secondary box is a mini box that can be used in any other room within the house.
This secondary box requires a strong wifi signal to enable a picture service.
The Orbi satellite is located approximately 15 yards from the Orbi router but, the signal constantly drops out.
I bought the Orbi system after I saw it advertised and the claim that you can get an amazing wifi signal in the darkest corner of your house, really sold it to me.
Guess what!!!!!!! I can't even get a decent signal in my kitchen.
Any advice is welcome Darren
Regards
Carl
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Re: RBK50
Hello Bodyguard
You may need to factory reset the unit as we just released a large firmware update last week that change a lot of things. Then set it up again. Also under the Advanced wireless settings you may want to make sure the beam forming and mumimo is enabled.
DarrenM
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Re: RBK50
Hi Darren
Once again thanks for the prompt reply.
Would you be kind enough to direct me to the web address to view and make these changes.
Regards
Carl
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Re: RBK50
Hi Darren
i will give those a try and get back to you.
Thank you
Carl
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