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Orbi WiFi 7 RBE973
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Re: RBR40

GSzab
Aspirant

RBR40

Just did the lates firmware update and one of my satellites did not update and will not connect any advice.

Message 1 of 5

Accepted Solutions
plemans
Guru

Re: RBR40

have you tried hardwiring the satellite into the router?

Then trying the update/sync?

View solution in original post

Message 4 of 5

All Replies
FURRYe38
Guru

Re: RBR40

What Firmware version is currently loaded?

What version had been loaded?

How did you update the RBS? RBS should be updated first, then update the RBR lastly. 

Message 2 of 5
GSzab
Aspirant

Re: RBR40

Currently running V27.4.24 on the base and one satellite while the other satellite is still on the old version v7.3.22 and will not update  I tried rebooting and did not work the one rbs20 will not connect .  I logged on to the app this morning had a message to update firmware and clicked update.

Message 3 of 5
plemans
Guru

Re: RBR40

have you tried hardwiring the satellite into the router?

Then trying the update/sync?

Message 4 of 5
GSzab
Aspirant

Re: RBR40

Yes and tried a hard reset also now it will not recognize the satellite unit or even sync up.

Message 5 of 5
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